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Konaklama Hizmetlerinde DavranışsalNiyeti Etkileyen Hizmet Kalitesi Boyutları

Author(s): Ebru Özlem Güven,Mehmet Sarıışık / Language(s): Turkish Issue: 2/2014

The different models and sizes have been developed to explain the relationship between perceived service quality has been in the measurement of service quality and the levels of different expectations. In this study, Servqual Scale that has been found in 1991 by Parasuraman et al. had worked and had developed during continuing years on it was called "Service Quality Dimensions" they refered to as "Physical Features, Reliability, Responsiveness , Trust and Empathy" based on customers' behavioral intentions affect and the only specific accommodation services to aimed to improve service quality dimensions . The model has been developed for this study and related data have been analyzed on the basis of "Structural Equation Modeling ". According to all inclusive system of hotels have supplied to German and Russian tourists staying in those hotels in Antalya have created sample size of this study. The sample size with 95% confidence interval and an accuracy of 5 % was determined as 384. The research model of structural equation modeling will be used to test the sample sizeof 300 is adequate, but the return of 372 questionnaires were provided. In the pilot study, “convenience sampling" in the main study, " simple random sampling " method was used. According to study's findings, service quality factors that were "physical properties ,responsiveness and reliability", important for customer accommodation services again or to prefer this experience share with others and related services not recommend to others in the direction of behavioral intentions is effective on the reveal , because businesses these factors to develop a more rigorous and planned also the need arises to work

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Sosyal Mübadele Teorisi Bağlamında Güç Mesafesi ve Örgütsel Adalet Algılamalarının Örgütsel Vatandaşlık Davranışı Üzerindeki Etkis

Author(s): Aykut Bedük,Ebru Ertürk / Language(s): Turkish Issue: 1/2015

The purpose of this research, to examine the level of organizational citizenship behaviour, power distance and perception of organizational justice among police that working Konya police department and determine the impact of power distance and perceptions of organizational justice on organizational citizenship behaviour. This research is done by survey model and has been conducted five hundred fifty eight police that were employed in Konya Police Department. According to the experimental results, there is a weak and negative relationship between organizational citizenship behaviour and power distance, there is a weak and positive relationship between organizational citizenship behaviour and perception of organizational justice among police that were employed in Konya Police Department. As a result of the regression analysis power distance expectations and perception of organizational justice variables explain organizational citizenship behavior rate was found to be approximately percent of twenty two. In addition, the largest contribution to this explanatory variable is observed that the interaction justice .

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Üniversite Hastanelerinde Uygulanan Organizasyon Yapılarının Değerlendirilmesi

Author(s): Özgür Uğurluoğlu / Language(s): Turkish Issue: 1/2015

It is expected that university hospitals carry out important missions such as education and research along with delivery of health care and this causes a complicated structure for university hospitals in which they carry out both academic and clinical activities. It is seen that various models are developed in order to organize collectively the expected delivery of health care from university hospitals, and their education and research activities. The two most accepted models among all are full integration model and functional integration model. The aim of this study is to reveal the advantages and disadvantages of these two models by examining them, and then to discuss the applicability of these models in Turkey by analyzing the organization structure of university hospitals in Turkey and the lacking in this structure.

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Inefficiency indicators in educational organization

Inefficiency indicators in educational organization

Author(s): Süleyman Göksoy / Language(s): Turkish Issue: 33/2017

Determining the inefficiency criteria is regarded as an important problem in the efficiency of the institutions. Therefore, defining the deficiencies and mistakes of the organization as efficiency indicators is considered easier than defining the strengths as efficiency indicators. This model handles the organization in negative aspects and the institution that does not possess any inefficiency indicator is regarded as effective. The primary indicators of inefficiency are organizational conflicts, problems, difficulties, mistakes and low performance (Sisman, 2011). The current research aims to reveal the educational problems that have been experienced in educational organizations throughout history in the framework of organizational inefficiency model and to present suggestions to reduce them. Case study from qualitative research methods was conducted. Interview method was carried out in the collection of data. The data were analyzed with content analysis techniques. Criterion sampling from purposeful sampling methods was used in determining the study group of the research. The study group consists of 9 educators (principals (4), deputy principals (3), and teachers (2)) who participated voluntarily. The following results were obtained in the research. The main problems in educational system were expressed as teachers’ professional development and in-service training, problems in appointment, problems in the career stages, problems in teachers’ being employed, redundant number of teacher candidates, teacher incompetence, conflicts between school management and teachers and incompetence of school counselors.

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Kalkinmanin alternatif maliyetlerini azaltmada bir sosyal siyaset kurumu olarak Ahilik

Kalkinmanin alternatif maliyetlerini azaltmada bir sosyal siyaset kurumu olarak Ahilik

Author(s): Şükrü Nişanci / Language(s): Turkish Issue: 33/2017

The purpose of this study is to offer value-based analyses to the growing economical problems of the globalizing world based on the practices of the historical Ahilik traditions (social and economic solidarity organizations) and to present social policy suggestions accordingly. Given that state-centered monetary and fiscal instruments of modern economic policies have not been successful, it is imperative to consider putting the historically proven success of the Ahilik system in the contemporary world. In this regard, this study discusses if and how the societal and environmental externalizes of production dynamics of capitalism could be minimized by the introduction to the traditional altruistic values and practices of Ahilik tradition.

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Razlike u zadovoljstvu životom adolescenata s obzirom na lokus kontrole i sociodemografska obilježja

Razlike u zadovoljstvu životom adolescenata s obzirom na lokus kontrole i sociodemografska obilježja

Author(s): Miroslav Gavrić,Tarik Hasanić / Language(s): Bosnian Issue: 4/2017

Ovim istraživanjem žele se utvrditi razlike u zadovoljstvu životom adolescenata s obzirom na lokusa kontrole i različita sociodemografska obilježja. Uzorak je prigodan i čini ga 252 adolescenta, uzrasta od 14 do 18 godina. U radu je korištena survej metoda i metoda teorijske analize, te RI-E skala lokusa kontrole i Skala zadovoljstva životom-MANSA. Dobijeni rezultati pokazuju da postoji statistički značajna razlika u kvalitetu života grupe ispitanika sa internim lokusom kontrole (Md=70) i grupe ispitanika sa eksternim lokusom kontrole (Md=65),U=5649.5, z=-3.585, p<0.05. Prema tome, adolescenti sa internim lokusom kontrole imaju veći nivo zadovoljstva životom i ovim su potvrđeni nalazi ranijih studija (Morry, 2003). Takođe, utvrđena je i statistički značajna razlika u zadovoljstvu životom grupe ispitanika iz potpune porodice (Md=68) i grupe ispitanika sa jednim roditeljem (Md=63.5),U=1851.0, z=-2.030, p<0.05. U istraživanju nisu nađene statistički značajne razlike u zadovoljstvu životom adolescenata s obzirom na vrstu škole koju pohađaju. Osobe sa unutrašnjim lokusom kontrole smatraju sebe odgovornim za svoju vlastitu sudbinu i svoje uspjehe i neuspjehe u životu. Takvi adolescenti su obično samopouzdani i vole da se bave aktivnostima gdje njihove sposobnosti i trud vode ka uspjehu, odnosno sreći i u konačnici su zadovoljniji životom.

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Big Data: nowe wyzwania a zmiana kultury organizacji

Big Data: nowe wyzwania a zmiana kultury organizacji

Author(s): Rafał Tuziak / Language(s): Polish Issue: 2/2016

The article presents Big Data as a procedure of gathering, storing and using in business enterprises (especially in the sector of financial markets) quickly growing sets of data, which come from various places within an organisation and from other sources, among other things from social media. The article treats with both the advantages and the threats and restrictions resulting from processing and marketing big data volumes. The author strives to prove the necessity of transforming the organisational culture in the context of new technologies and procedures of Big Data. The descriptions and analyses included in the article are an attempt to show social and organisational aspects of Big Data and a proposal of a model of transforming organisational culture in which the impact of technologically advanced procedures of that type are taken into consideration.

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Analysing of Differences in Terms of Exposure Level to Over-Confidence Bias Considering Socio-Economic Factors

Author(s): Fatih B. Gümüş,Yusuf Dayioglu / Language(s): English Issue: 31/2015

Over- confidence is a bias of that many entrepreneurs is under influence. There are several studies showing that entrepreneurs, who are under the influence of over- confidence bias, tend to trade inordinately, make more investments in risky financial instruments and less product diversification. This study aims to test over- confidence bias level of 100 entrepreneurs in terms of their trading volume and risky investments in their portfolio for the last three consecutive years. While previous studies mostly analyze the issue from theoretical perspectives, this study focuses on more verifiable facts such as transactions in BIST (Borsa Istanbul). This study shows that in terms of both trading volume and portfolio diversification, entrepreneurs’ professions, education levels, income levels, marital status and genders differ according to exposure level to overconfidence. The study reveals a difference in age profile of entrepreneurs in terms of exposure to overconfidence bias considering trading volume, but not in portfolio diversifications.

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Karjeros planavimas įvertinant demografines charakteristikas

Author(s): Jurgita Paužuolienė,Ingrida Mauricienė / Language(s): Lithuanian Issue: 2/2012

In this article is analyzed the career planning, which is defined as a lifelong process. Career planning helps an individual to increase the value of employment and labor productivity, enhance self-confidence, creates better career prospects. Career is one of the organization’s attractiveness and increase employee loyalty points. Therefore, each organization must work to develop their personnel values and goods, the cherished work. But not always employees feel job satisfaction. Sometimes they feel gender, age or education discrimination. For example women are given less opportunities to improve than men. They are increasingly seen as homemakers rather than as career affecting women. Very often younger employees are valued more than the older. People with college education or more experience have more options than the ones with lower level of education or less experience. That’s why the problematic questions are arising: do demographics affect career planning? It is for women still more difficult to pursue career heights than for men? Does higher education guaranty better working conditions and etc.? It should be emphasized that every employee must plan their careers in order to feel satisfaction with the work, and that employers should encourage all employees to educate, in order to grow and to carry out their work and delegated tasks better. Purpose – to analyze individual’s career planning according to demographics. Tasks: To analyze career planning theoretically; examine career planning of taking into account demographics. Research methods: analysis of scientific literature, systematization, data analysis using SPSS 17.1 program. Empirical research has shown that career planning often is dependent on the demographic characteristics that determine individual differences approach. Depending on the age, sex, length of service, position the respondents tend to plan their careers in different ways, they are characterized by distinctive goals, different needs and work reasons. The study showed that the attitude towards the concept of career transition from the bureaucratic to the individual, where accent is the autonomy, responsibility, continuous self-education, self-knowledge in career planning. The research has shown that for respondents with a university education career planning is always important to realize their goals. For respondents with vocational education career planning is important to realize him at work. For respondents with secondary education the important thing is to plan their time and develop plans for a certain period of time. Data analysis by age revealed that for older respondents in career planning is important to evaluate the options before deciding what action to take. Younger respondents compared with the older more agree that it is necessary to make any concrete plans for a certain period of time. Respondents confirmed that prior to career planning, it is necessary to know yourself, evaluate your options, and only then to prepare a career plan. This leads a successful career planning. It’s found that women are more driven to pursue careers higher position, interest, satisfaction, and the opportunity to educate, good working conditions, creativity in the workplace. Meanwhile, for men more relevant authorities and the pursuit of material benefit the correct evaluation of work, personal involvement in setting goals. The research data shows that for men and women in the pursuit of a career enhancing factors indicate that the worker's sex value decreases for both men and women are important higher needs, which destroy the stereotypes of society and provide to choose more career possibilities. The study found that for younger respondents, career planning is important in defining personal goals, a flexible work schedule, the desire to earn more money. Meanwhile, for older respondents more important is governance, a fair assessment of work and the desire to influence others. It can be argued that younger respondents are distinctive in modern concept of career dominated by creativity and freedom of personal career planning, taking into account existing competencies underestimating the material well-being quality of life. It should be noted that each person chooses their own careers, understanding their needs, motivations, having certain talents, experiences, life style. Knowing and realizing their desires and needs, personality can work more successfully, create and live.

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Smart shopping – nowy trend konsumencki

Smart shopping – nowy trend konsumencki

Author(s): Tomasz Zalega / Language(s): Polish Issue: 6/2013

The economic crisis has significantly changed the level and pattern of consumption of Polish households, as well as their consumption behaviours. It is undeniable that the rate of economic growth declining in Poland since 2008 has deteriorated the labour market situation, affecting consumers’ incomes and, consequently, bringing down the level of households’ consumption and making its pattern less favourable. The article discusses smart shopping as a new consumption trend in the behaviour of Polish urban households in the period of crisis, as well as retail networks’ response to it. After the research methodology and a brief description of the sample are presented, the next section focuses on the economic crisis impacts on urban households. The article also analyses how smart shopping manifests itself in the surveyed households, as well as the marketing strategies followed by large retailers and small local shops in the period of economic crisis.

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Zachowania konsumpcyjne polskich gospodarstw domowych w okresie II fali kryzysu

Zachowania konsumpcyjne polskich gospodarstw domowych w okresie II fali kryzysu

Author(s): Tomasz Zalega / Language(s): Polish Issue: 4/2012

The economic crisis that started in the USA in the late 2010s affected all countries on the old continent, including Poland. In fact, the effects of economic slowdown produced by the global recession became visible in the Polish economy in 2009. Crises exert both micro- and macroeconomic impacts. The basic microeconomic consequences of decelerating economy include declining consumption and adaptive behaviour among consumers, while the macroeconomic ones are shrinking GDP, growing unemployment (mainly structural), more enterprises going bankrupt because of forex options, public finance problems, changing pattern of consumption, deteriorating financial situation of households and adjustments in their lifestyles, as well as worsening consumer attitudes. This article deals with the adaptive behaviour of Polish households in the time of crisis. A special attention is paid to the households’ subjective perception of the consequences of economic slow-down and the precautionary measures they take under crisis conditions. The purpose of the article is to identify Polish households’ attitudes during the economic crisis, to explain what key determinants guide consumers in purchasing food and non-food products.

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Uticaj upravljačke i organizacijske kulture na efikasnost rada javne uprave u Bosni i Hercegovini

Uticaj upravljačke i organizacijske kulture na efikasnost rada javne uprave u Bosni i Hercegovini

Author(s): Suada Kuljaninović / Language(s): Bosnian Issue: 1/2017

Bosnia and Herzegovina needs quality and modern government and local self-government. The awareness on the public sector reform is present for long time in the developed part of the world, while the public sector in Bosnia and Herzegovina is rigid, unadjusted and quite outdated part of the nonprofit sector that in the most profitable sense serves to those that do not want its modernization. The state of Bosnia and Herzegovina must become strong and sustainable institution, capable to represent the interests of all their citizens, and to act as the central point of the strategic reform in the development of the administration and local self-government. The modern public administration and local self-government environment is affected by dynamic and turbulent changes. In the center of these changes are management issues within central administration and local self-government, and problems regarding the human resources management in the public administration. These problems equally affect the private and public sector organizations: great variety of labour force and growing gap between the available skills and job demands, changing technology, structural changes in the organization, growing international competition. The organizations endeavor to adjust to such chaotic situation in order to survive. The key resource of every public service are the objective problems, such as the bad legislation, disbalance between the competences of the higher levels of government and local communities institutions, while the subjective problems are related to human resources, or, knowledge and skills of the public servants and assistant public employees that work in that field. Public service in Bosnia and Herzegovina, individually and organizationally, face numerous disadvantages in practice, regarding the trust, responsibility, professionalism, efficiency, impartiality etc. The complex work systems in which are the central administration and local self-government, regarding these reasons, often lead to ineffectiveness and inefficiency in the work of the public administration services, and therefore these problems are expressed in managerial tasks.

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Youth Residential Situation in the Transition to Adulthood: The Case of Serbia

Youth Residential Situation in the Transition to Adulthood: The Case of Serbia

Author(s): Jelena Milić,Jingmin Zhou / Language(s): English Issue: 1/2015

Research examining the relationship between young people and housing usually tackles existential problems of those at the bottom of the social ladder (homeless, unemployed, etc.). Nevertheless, a majority of young people are facing problems that are connected to increasing prices in the housing market and lack of social policies enabling them to access adequate housing. Young adults are widely excluded from the housing market, and one of the main markers of the transition to adulthood, residential autonomy, is often perceived as an elusive goal. This paper attempts to illustrate the possibilities and obstacles that prevent youth from achieving residential independence in Serbia.The data collected in this exploratory study done in 2014, on a sample of 312 respondents, is used to analyze some of the most important structural factors (job market, education, financial situation and access to the housing market). Hence, the following subjective indicators, and their relation to respondents' residential circumstances, were of the particular interest: reasons for choosing current living arrangement; living arrangement and the satisfaction with material situation; living arrangement and the estimation of financial situation; and degree of financial independence and estimation of financial situation. It appears that the residential situation of young people represented by the sample is greatly influenced by their age, financial circumstances and educational status. It has been observed by respondents to this study that the most represented living arrangement was living with parents and that even older cohorts (30 to 35 years old) in most cases continued living with their family of origin to date. As our findings indicate, youth from the sample perceived this residential arrangement more as a consequence of poor financial situation and lack of cheap housing, rather than a desirable choice. It was confirmed that residential autonomy from the family of origin is perceived as the most appealing living arrangement, but is largely restricted by one’s own material situation. The findings from this exploratory study suggest that a vast majority of respondents cannot afford apartment purchase without additional financial resources. One of the main adopted strategies that respondents implemented in resolving their housing situation were living with the family of origin. According to recent research done in Serbia, achieving residential autonomy is deferred or, in some cases, it never occurs. The authors of this study concluded that almost half of the young people rely on family support to solve their housing situation, and one third does not foresee a positive outcome regarding their own residential independence. These results highlight the fact that more than half of newly established families begin life in common housing with their parents, while unmarried youth usually live with their parents as well. It is difficult to predict if there will be significant improvements in the housing affordability or job market situation for youth, therefore the prospect of achieving residential independency for generations to come, will remain tremendously challenging. Investigating existing and defining new strategies, in both the family and broader society contexts, is an important task for future research on accessibility of housing and youth residential situation advancement given the importance of this factor in the transition to adulthood.

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Organizacijos Kultūra Kaip Potencialus Ugdymo Tobulinimo Veiksnys

Organizacijos Kultūra Kaip Potencialus Ugdymo Tobulinimo Veiksnys

Author(s): Vilija Targamadzė / Language(s): Lithuanian Issue: 61/2009

The major point in organization culture as well as in educational objectives is a value and it brings the cohesion between this issues. There are two methodological approaches to education objective framing: educational philosophy or religious world-view. Education objectives are implemented in a particular educational reality which is also associated with culture. The educational reality could fall into five levels: societal, systemic, institutional, interpersonal and intrapersonal, hence, all of these levels operate in a particular culture and impact on the educational objective formulation and / or their implementation. Bearing in mind that all three levels of organization culture (outside of culture, values and common overlapping agreements) may affect educational processes since educational objectives are developed in organizational or, being more concrete, educational cohesion. Organization culture appears to play an important role as a potential factor affecting educational processes. Furthermore, the main aim of educational processes is educational meetings which ensure development of educational objectives. It is important to underline the evaluation of its outputs in the interpersonal (as personal phenomenon) educational reality level as well.

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Cross-Border Online Shopping of Polish Consumers and Cross-Border Online Sales of Polish Companies as Examples of the Processes of the Markets Internationalisation

Cross-Border Online Shopping of Polish Consumers and Cross-Border Online Sales of Polish Companies as Examples of the Processes of the Markets Internationalisation

Author(s): Radosław Mącik / Language(s): English Issue: 2/2017

Paper exemplifies markets internationalisation processes taking into account young Polish consumers’ cross-border online shopping, and Polish retailers’ cross-border sales activity, investigated in a qualitative way on the basis of open-ended questions’ responses from the CAWI questionnaire and passive netnography respectively, on the background of relevant comparative statistics from EU countries. Such purchases, within the EU, but also from China or the USA, are made by the growing percentage of young buyers, although the majority of respondents have negative opinions about them, often emerging from stereotypes rather than from their own experience. The perceived barriers from the demand side have a stronger impact on respondents than supply side factors. Identified demand-side barriers are high prices and other fees, including payment and delivery handling, long delivery times and language barriers. Geo-discrimination practices applied by foreign sellers, usually experienced with regard to delivery and payments are the only significant obstacle on the supply side. Polish online retailers’ international operations are typically limited geographically to smaller neighbouring countries or focused on niches (particularly for smaller firms). In those niches, they compete with foreign sellers mainly on product features and customization, but their consumer service is often not satisfying, particularly in terms of response time and language competences.

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From Allopoietic to Autopoietic Self-Management

From Allopoietic to Autopoietic Self-Management

Author(s): Tanja Balažic Peček,Ante Lauc,Anton P. Železnikar,Boris Bukovec / Language(s): English Issue: 03+04/2015

A person is an autopoietic being who ensures his/her quality of life and creation by self- and co-operation in a live autopoietic network. Organisation as well as society must act as a harmonic self-learning subject which has strong internal connections and is autonomous, while having an ethical-ecological connection with environment. From its short history we are reviving the principle of self-management as an element of autopoietic organisation, based on person’s humanity, self-cognition and ethical-moral views, as a turning point of society and moral capital. We proved that self-management is an element of autopoietic organisation, integrated into an autopoietic network, and that organisations have a lack of reflection, which can be filled in by the model of “The Informational Graph of Autopoiesis”. The research opens new possibilities of holistic approach for developing new organisation paradigms to establish organisation of future: How from allopoietic to autopoietic self-management? We developed new prospects, represented by a model “The Tree of Development”, as a model of an autopoietic organization. The final objective of our study is to connect science, art and high technology so that we achieve autopoietic culture of life.

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Kultura regionalna i jej wpływ na zachowania konsumentów

Kultura regionalna i jej wpływ na zachowania konsumentów

Author(s): Magdalena Sobocińska / Language(s): Polish Issue: 16/2010

Dialectical nature of globalization is expressed mainly in the fact that on the one hand, globalization leads to homogenization, on the other hand, to diversification of customer behaviour and shaping their own identity in the context of relationships with the region and the local community. The strength and nature of the impact of regional culture on consumer behaviour depends on the degree of its post-figurativness that is how much traditions are passed to absolute application. The article presents selected results realized by the CBOS research on the identification of the Poles with the local community, region, country and Europe. This study revealed the presence of the relationship between consumer behaviour and the way of self-identification of the Poles. Conditions for the development of consumption of regional products have also been shown in the two target groups consisting of residents of the region and tourists. This paper underlines also the importance of ethnographic museums, in promoting the culture of the region and its products.

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ORTA ZAMAN ORGANİZASYONEL DAVRANIŞLARININ YÖNETSEL FAALİYETLERE ETKİSİ

Author(s): Mustafa Turhan / Language(s): Turkish Issue: 4/2018

It has been important to take advantage of these behaviors if they have had any impact on the person or society at all times, to subject them to research and examination, and to take lessons in social life and business life. It is essential to know both feelings and experiences in this regard and to establish a relationship according to it and to work more harmoniously and happily with social environment as business environment. What you should know at the beginning of what you are doing, what you are going to start working with, what you have been doing before, what issues have been taken into account when doing so.Predict positive developments and changes that different knowledge and practices will have on our lives, use them on the way to happiness and success, and ensure that others take part in society as happy successful individuals. Managing and organizing a business and establishing its strategic elements depends on the development of the individual's social environment, on the desire to possess and possess, on talent and experience. The desire to act strategically results in research, investigation and a job. This results in organizational usability and sharing by governments to feed both the material and the spiritual. In strategic governments, organizational behavior is the essence of conformity. Harmony is the balance and harmony in the working place, the family, the group of friends and so on. Equilibrium and harmony are the fact that different knowledge and behaviors do not distort the state of the system or the sides of the experience. Regardless of the conditions, the resultant value of the system should be organized by the happiness and desire of the parties.

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Znaczenie poczucia wpływu na organizację w kształtowaniu zaangażowania pracowników

Znaczenie poczucia wpływu na organizację w kształtowaniu zaangażowania pracowników

Author(s): Małgorzata Adamska-Chudzińska,Justyna Pawlak / Language(s): Polish Issue: 12/2017

With competitiveness on the rise and conditions for the functioning of modern organisations changing rapidly, it has become more and more important to recruit and retain employees who, in addition to being highly competent, will also be ready to identify with the goals and mission of the organisation. An important factor in this respect is employees having a sense of influence on the organisation. The aim of the article is to present and discuss the results of research on the relationship between the sense of influence and readiness of employees to engage in work and their commitment to the organisation. Two ranges of the sense of influence at work were distinguished. The first involved the possibility of submitting one’s own innovative proposals to improve the operational processes while the second consisted in entrusting employees with a certain scope of autonomy at the workplace. The results confirmed a correlation between the sense of influence and commitment in its affective and normative aspects. At the same time, it was found that experiencing a sense of influence on one or the other level influences one’s commitment to the organisation to a similar degree.

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Съвременни тенденции и подходи в мултинационалните компании: глобализация, лидерство, човешки капитал и управление на таланти в мултикултурна среда

Съвременни тенденции и подходи в мултинационалните компании: глобализация, лидерство, човешки капитал и управление на таланти в мултикултурна среда

Author(s): Martin Zafirov / Language(s): Bulgarian Issue: 1/2017

In this article, the subject of research is the impact that globalization has on leadership in multinational companies. The main types of leadership that can be applied in a multinational company are defined with their specifics, benefits and problems - are defined. For this purpose, the model of five determinants (5-D model) by Heerte Hofstede for the measurement and comparison of national cultures and the leadership approach related to talent management is presented. On this basis, own assessments, conclusions and recommendations for enhancing the efficiency of management in a multicultural environment are formulated.

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