GAME CHANGER – DEFINITION AND CLASSIFICATION: A HUMAN AND CHATGPT VIEW
GAME CHANGER – DEFINITION AND CLASSIFICATION: A HUMAN AND CHATGPT VIEW

Summary/Abstract: The world in which organizations operate is changing, and researchers are increasinglytrying to determine not only the effects or adaptability to change but also to identify its causes.To better understand what changes our reality, we have developed the definitions and mainfeatures of a game changer to describe and characterize it. We used different methods in ourresearch, using a grounded theory strategy combining analyses in a human-computer model.This combination involved both thematic modeling with different level of systematicity andsystematic manual coding of manuscripts. As a novelty, we introduced ChatGPT, which enabled deepening our syntheses, complementing and generalizing the results. Defining whatis and what is not a game changer will enable better recognition of the causes of change, whichis the starting point not only in decision-making, but also in the concept of organizationaladaptation or change management theory.

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