E-Devlet Uygulamaları Bağlamında Dijital Vatandaşlığın İncelenmesi: Bir Araştırma
Analysis of Digital Citizenship in The Context of E-Government Applications: A Research
Author(s): Ali TosunSubject(s): Civil Society, Public Administration, ICT Information and Communications Technologies
Published by: Celal Bayar Üniversitesi Sosyal Bilimler Enstitüsü
Keywords: Public Administration; E-Government; Digital Citizenship; Technology;
Summary/Abstract: The purpose of this study is to evaluate the concept of digital citizenship in the context of e-government applications from a public administration perspective and to examine it through various sociodemographic variables. The concept of digital citizenship, which refers to the digital dimension of citizenship in public administration, is addressed within a theoretical framework in this study, and a descriptive approach has been adopted to measure the concept. The study aims to reveal the digital citizenship status of students enrolled at a university during the fall semester of the 2024–2025 academic year. A survey technique was used within the framework of quantitative research, and data were collected from 1,014 participants. A digital citizenship scale and a general information form for participants were used as data collection tools. In the study, the subdimensions of digital citizenship were analyzed in terms of variables such as gender, family structure, family income level, the place of residence with the longest duration, field of study, duration of internet use, purpose of internet use, and level of social awareness. The findings indicate that young people’s levels of digital citizenship are moderate, and that variables such as gender, field of study, and duration of internet use create significant differences across dimensions of digital citizenship. This result suggests that digital citizenship should be developed as an element linked to the principles of transparency, accountability, and participation in public administration. Therefore, it can be argued that digital citizenship is not merely a reflection of individual rights and responsibilities but also holds critical importance in terms of the effectiveness of e-government services and the inclusivity of public policies. The study presents various recommendations aimed at strengthening digital citizenship awareness and promoting this concept across all age groups.
Journal: Celal Bayar Üniversitesi Sosyal Bilimler Dergisi
- Issue Year: 24/2026
- Issue No: 01
- Page Range: 147-191
- Page Count: 45
- Language: Turkish
