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Izvještaj o govoru mržnje zasnovanom na seksualnoj orijentaciji i rodnom identitetu u BiH. Slučajevi iz 2012. i 2013. godine.

Izvještaj o govoru mržnje zasnovanom na seksualnoj orijentaciji i rodnom identitetu u BiH. Slučajevi iz 2012. i 2013. godine.

Author(s): Vladana Vasić / Language(s): Bosnian

Govor mržnje u BiH, usmjeren prema LGBT osobama, je u porastu zbog sve veće vidljivosti LGBT osoba. Postojeća zakonodavna regulacija govora mržnje je nedovoljna, iako medijima zabranjuje korištenje govora mržnje, ne dotiče se pojedinaca koji ovaj govor svakodnevno izražavaju u javnosti, najčešće na web portalima i facebook stranicama. Iako uglavnom izbjegavaju direktno izražavanje i prenošenje govora mržnje, i sami mediji naizgled neutralnim izvještavanjem i navođenjem, te davanjem medijskog prostora homofobičnim i transfobičnim stručnjacima_ kinjama i pojedincima_kama da izražavaju svoje mišljenje, pomažu širenju govora mržnje i njegovoj dostupnosti široj javnosti. Ovim načinom izvještavanja mediji izbjegavaju vlastitu odgovornost za preneseni sadržaj, a istovremeno privlače pozornost javnosti i prenose pogrešnu sliku o LGBT osobama, kojom se obično pokušavaju poduprijeti već postojeći stereotipi i predrasude. Iako postoje mehanizmi sankcionisanja i uklanjanja govora mržnje preko Regulatorne agencije za komunikacije, koja je nadležna za elektronske medije, i Vijeća za štampu u BiH, koje je samoregulatorno tijelo štampanih medija, oni sami za sebe, bez krivičnog gonjenja odgovornih, ne dovode do željenih rezultata niti do uklanjanja neetičke prakse medijskog izvještavanja. Govor mržnje usmjeren prema LGBT osobama se izražava od netačnih tvrdnji i proglašavanja LGBT osoba bolesnim i devijantnim, do pozivanja na diskriminaciju i nasilje, u najgorim slučajevima do prijetnji smrću, te doprinosi netolerantnom stavu bh. društva i marginalizaciji LGBT osoba. Ispoljavanjem govora mržnje, također se dovodi i do težih incidenata, pa čak i počinjavanja krivičnih djela i zločina iz mržnje, a koristi se i da bi se podržali počinitelji tih djela, te opravdala njihova djela, čime se šalje poruka LGBT osobama i ostalim marginaliziranim grupama da nisu poželjni_e u bh. društvu. Da bi obezbijedila poštivanje prava i sloboda, kao i dostojanstvo svih svojih građana, između ostalih i LGBT osoba, te pružila adekvatnu podršku marginaliziranim grupama koje su najčešće žrtve govora mržnje, i u potpunosti dokazala da osuđuje netoleranciju, mržnju, diskriminaciju i nasilje, Bosna i Hercegovina bi trebala: - ustanoviti i javno diseminirati odgovarajuću i sveobuhvatnu definiciju govora mržnje koja, između ostalog, uključuje i seksualnu orijentaciju i rodni identitet kao zabranjene osnove za govor mržnje; - adekvatnu zabranu govora mržnje propisati krivičnim zakonima oba entiteta tj. Federacije BiH i Republike Srpske i Krivičnim zakonom Brčko distrikta; - zabranom govora mržnje obuhvatiti ne samo medije kao moguće počinioce, nego i državne institucije i sve ostale pravne i fizičke osobe.

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Медиите между гражданското общество и държавата

Медиите между гражданското общество и държавата

Author(s): Author Not Specified / Language(s): Bulgarian

The present sociological analysis is based on empirical data from a survey of public opinion conducted by Vitosha Research in May 1998. It aims to determine the extent of the mass media impact on Bulgarian society. The focus is on the way in which relations between the Fourth Power and the State are being built and regulated.

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Доклад върху резултатите от социологическо проучване сред журналисти на тема: "Корпоративно управление и медии"

Доклад върху резултатите от социологическо проучване сред журналисти на тема: "Корпоративно управление и медии"

Author(s): Plamen Chipev / Language(s): Bulgarian

The survey was conducted among a wide range of journalists (77), electronic, print and internet editions, including a wide range of media from the capital and about 20% of provincial publications. More than 70% of respondents are from specialized economic publications with a very high level of education, predominantly humanitarian, but not a small part - more than 1/3 are economically educated, with an even larger proportion (43%) attending economic courses and specializations.

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NETWORK OF TERROR: HOW DAESH USES ADAPTIVE SOCIAL NETWORKS TO SPREAD ITS MESSAGE

NETWORK OF TERROR: HOW DAESH USES ADAPTIVE SOCIAL NETWORKS TO SPREAD ITS MESSAGE

Author(s): Joseph Shaheen / Language(s): English

We conducted research aimed at understanding the process by which DAESH disseminates propaganda online. Our focus was not the content that is distributed but the method by which it is distributed. We did so using a number of qualitative, statistical, and numerical analysis techniques in hopes of gaining a deeper insight into their operations and making recommendations for NATO and NATO member states on how to combat them effectively. We discovered a number of important findings the most salient of which is on how individual level decisions made by many of their members have contributed to the survival of their propaganda capabilities, and in some instances an advanced ability to thwart efforts to eliminate their message and their outreach to both locals as well as westerners. We can summarize our findings as follows: • Popular social media platforms such as, and especially, Twitter forms the core of DAESH’s propaganda and information dissemination efforts. They use these mediums as the core of a web of content that is spread in many parts of the ungoverned internet. • DAESH (perhaps unknowingly) uses and an adaptive network structure on Twitter to combat outside influences and to react to external operations seeking to curb their operations. This network adapts at high speed and with limited central organization. • DAESH makes innovative use of platform vulnerabilities that allows them to evade detection, suspension and deletion by state and non-state actors through both automated and manual methods of detection. • DAESH has amassed a strong following supported by an internal dedicated human infrastructure allowing them to affect a substantial impact on the information environment. • Through the use of a core-periphery network structure and a high number of networkcentral actors DAESH created a redundancy factor that can withstand repeated efforts to disrupt their information supply chain. • Through the use of account inflation, signaling, and closure methods, DAESH has been able to successfully create friend/ follow networks that feed into their ability to build sustainable adaptive networks, evade detection, and maintain their level of online activity. • DAESH has built a network structure that utilizes the flexibility of small communal networks and allows for the large scale interactions commonly associated with large diverse-use networks. This adds to the challenge of combating them in the traditional information warfare environment. • We create an explanatory process to simplify the reader’s understanding of the group’s usage of social media. We call it the DEER process. The DEER process begins with dissemination and ends with replenishment. We recommend this model as a way to build more effective strategies in combating the group. Our findings lead us to a more detailed understanding of the DAESH propaganda machine which has gained them notoriety throughout the world and especially on traditional media platforms; and though our conclusions are technical in nature, they have far reaching policy implications. To begin, these conclusions illustrate the ineffectiveness and inefficiencies of a distributed response to DAESH propaganda. DAESH uses limited centralization from a network perspective in order to evade detection while maintaining some control over method and content of their messages—a hybrid model—where flexibility and potency are both achievable. This means that substantial resources must be dedicated in order to combat their ideology effectively. These resources (human and otherwise) are, at the moment, non-aligned, ineffective, and unsustainable over the long term. This is not because the resources and methods used are by nature ineffective, but because the adversary is using strategies and tactics which have never been encountered on this scale ever before. For example, in this report we show that the targeting of highly visible active accounts on Twitter for deletion or suspension, though can eliminate short terms gains by the group, also provides them with the time and knowledge to build more adaptive, responsive networks. While, if account targeting is based on a community/clustering method, we can increase the transaction costs of our adversary’s recovery substantially—gaining invaluable time pinned on lower levels of propaganda diffusion— and simultaneously building more strategic operational tactics. We propose and recommend that in addition to the adjustments of technical methods used in the targeting of DAESH network infrastructure, that more emphasis should be placed on disrupting the supply chain of propaganda, rather on providing contrasting messages. This implies that permanent investments not only in new technology, but in human resources should be made, and coordinated labor division among NATO members as well as allies in the region should be instituted. Our discoveries rely on a number of assumptions to produce our recommendations—the most important of which—is that this information battle is based on concepts of adaptive networks and complex systems. This is a direct result of DAESH’s approach of relating loose policies to its members and allowing them to make individual level behavioral decisions on how best to conduct an information war. In turn, this means that traditional methods as have been adopted by various agencies, state, and non-state actors alike simply will and do not suffice, as has been evident from the group’s continual ability to conduct a propaganda war while facing insurmountable opposition, both physical and electronic. We also recommend that more effort must be made to remove the value proposition which DAESH uses to attract recruits to begin with. Though, our research did not engage the socioeconomic and geo-political environment under which potential recruits are subjected, we hypothesize that innovative efforts in this space can produce substantial declines in DAESH’s ability to disseminate propaganda and ultimately to recruit westerners to their cause. Finally, we make recommendations for future and ongoing research, some of which is much needed to understand and produce effective strategies to combat the group.

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ROBOTROLLING 2018/1

ROBOTROLLING 2018/1

Author(s): Author Not Specified / Language(s): English

Generational change in malicious activity on social media seems to be at hand. Primitive bots indiscriminately promoting links to news sites are on the decline. They are being replaced by coordinated accounts that target conversations centred upon individual media outlets or members of different elites. In recent months on Twitter, the volume of automated content about NATO activity in the Baltics and Poland has declined at an increasingly rapid pace. The number of bottweets dropped by 15 percentage points for Russian and 20 percentage points for English. We infer that this reduction is best explained by changes introduced by the platform. Our findings are verified by drawing on thirty times more data than for previous Robotrolling issues. For the first time we include messages from VKontakte as a control. We see a marked rise in organised trolling activity conducted by humans using fake accounts compared to early 2017. As of January 2018, 50% of all Russian-language messages are directed at other Twitter users. As social media companies intervene to clean up automation, they should take care that changes they introduce may enable new forms of manipulation. Russian language bot activity is in decline in absolute terms, but Twitter in Russian remains more polluted than Twitter in English.

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ROBOTROLLING 2017/2

ROBOTROLLING 2017/2

Author(s): Author Not Specified / Language(s): English

Robotic activity is highly dynamic. The online discussion about the NATO presence in Poland and the Baltics shows sharp changes in focus and intensity. The current reporting period August–October has been comparatively free of large-scale, politically motivated robotic interventions. In contrast, the period March–July stands out as one in which content was heavily promoted online. Political actors use bot accounts in the social media space to manipulate public opinion about regional geopolitics. According to our estimate, such accounts produced 5–15% of the activity about the NATO presence in Latvia and Estonia in the period March–July 2017. Bot-generated messages differ depending on the target audience. Messages aimed at the West suggested that Russian exercises pale in comparison with NATO operations. Messages targeted to the domestic audience rarely mentioned the Russian exercises. Russian-language bots create roughly 70% of all Russian messages about NATO in the Baltic States and Poland. Overall, 60% of active Russian-language accounts seem to be automated. In comparison, 39% of accounts tweeting in English are bots. They created 52% of all English-language messages in the period August–October. Our data suggest Twitter is less effective at removing automatically generated Russian content than it is for English material. Nonetheless, we have seen improvement in social media policing by the platform. A ‘cleaner’ social media is good not only for individual users, but also for businesses. Pressure should continue in order to ensure further improvements.

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INTERNET TROLLING AS A HYBRID WARFARE TOOL: THE CASE OF LATVIA

INTERNET TROLLING AS A HYBRID WARFARE TOOL: THE CASE OF LATVIA

Author(s): Author Not Specified / Language(s): English

The executive summary outlines the main conclusions of the study Internet Trolling as a Tool of Hybrid Warfare: Case of Latvia, commissioned by the NATO StratCom Centre of Excellence. The study was conducted by the Latvian Institute of International Affairs in cooperation with Riga Stradins University and the Artificial Intelligence Laboratory of the Institute of Mathematics and Informatics (University of Latvia)1 and was aimed at analysing organised pro-Russian trolling in internet media and measuring its influence on public opinion, using Latvia as a case study. The research provides an opportunity to evaluate the risk potential of trolling, and offers recommendations on how to mitigate its effects when used as a tool in hybrid warfare. A multidisciplinary approach – including communication science, social anthropology, political science and information technology expertise – was applied in order to understand the trolling phenomenon, develop a method for its identification and evaluate its impact on public opinion. Both quantitative and qualitative research methods were used.

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EXECUTIVE SUMMARY. ANALYSIS OF RUSSIA’S INFORMATION CAMPAIGN AGAINST UKRAINE - EXAMINING NON-MILITARY ASPECTS OF THE CRISIS IN UKRAINE FROM A STRATEGIC COMMUNICATIONS PERSPECTIVES

EXECUTIVE SUMMARY. ANALYSIS OF RUSSIA’S INFORMATION CAMPAIGN AGAINST UKRAINE - EXAMINING NON-MILITARY ASPECTS OF THE CRISIS IN UKRAINE FROM A STRATEGIC COMMUNICATIONS PERSPECTIVES

Author(s): Author Not Specified / Language(s): English

The report analyses Russia’s information campaign against Ukraine, covering the period from the 3rd Eastern Partnership Summit in Vilnius (28-29 November 2013) until the annexation of Crimea (16 March 2014). It refers also to some more recent, important examples of the information campaign relating to events such as the MH17 air tragedy.

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Perspektywa badawcza w pracy nad kazaniami 2. połowy XIX wieku
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Perspektywa badawcza w pracy nad kazaniami 2. połowy XIX wieku

Author(s): Renata Bizior / Language(s): Polish Publication Year: 0

The article presents perspectives adopted in research related to linguistics studies dedicated to Polish old catholic sermons, mainly preached in 19th century. First part of this paper presents characteristics of newer linguistic research carried on basis of sermons in 19th century in comparison to sermons preached prior to this period. In second part the author discusses the perspective of research that she have adopted during own research on sermons created and published in second half of 19th century. The author considers as the most crucial reference the concept of historical and linguistic, also communicative idea developed by Stanisław Borowski that has been associated with category of communicative community as well as its bonding and shaping communicative processes. Equally important to author’s research is generic perspective, which allows to describe meaning and function of religious statement genre, such as sermon, in order to realize communicative needs of religious communicative community. Direction of research within this area is based mainly on the concept of genres created by Maria Wojtak and Bożena Witosz, especially assumptions of historical genology. Another point of view, allowing to discover interesting possibilities of analysis, brings consideration of historical, cultural and social realities that accompanied creating and functioning of preaching texts. Last part presents sample lingual analysis of hell’s image, in which it is including delineated research perspectives. The paper discusses assortment criterion in analyzing preaching texts that are believed to guarantee representativeness of research material.

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Stan badań nad prawnoustrojową i retoryczną odmianą komunikacji politycznej w I Rzeczpospolitej
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Stan badań nad prawnoustrojową i retoryczną odmianą komunikacji politycznej w I Rzeczpospolitej

Author(s): Małgorzata Dawidziak-Kładoczna / Language(s): Polish Publication Year: 0

The aim of this article is to identify the literature on political communication in Poland by the year 1795. The result of research on the legal notion variety of political communication are devoted to the development of lexis codes and statutes, the semantics of selected terms of political and constitutions and statutes. Linguists study the history and origins of the rhetorical style, the language of individual orators and the effectiveness of speech or politeness language.

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O trudnościach interpretacyjnych tekstów naukowych i technicznych doby średniopolskiej
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O trudnościach interpretacyjnych tekstów naukowych i technicznych doby średniopolskiej

Author(s): Agnieszka Szczaus / Language(s): Polish Publication Year: 0

The paper investigates the interpretational challenges and research limitations faced by the historians of language who analyse the lexis of the scientific and technical texts of the Middle Polish period. It was established that such challenges stem from the following: 1) the necessity to have at hand specialised knowledge relating to natural sciences, which is rare among linguists; 2) the need to regard Middle Polish scientific from the perspective of past science, not the modern one; 3) lack of competence of the speakers of the centuries-old Polish; 4) the necessity to make use of lexicographical papers for research purposes; 5) incompleteness of written lexical historical material as preserved in old texts.

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Kryzysowe public relations

Kryzysowe public relations

Author(s): Waldemar Rydzak / Language(s): Polish Publication Year: 0

Autor naświetla zagadnienia public relations w sytuacji kryzysowej. Przedstawia znaczenie reputacji dla przedsiębiorstwa, charakterystykę współczesnych sytuacji kryzysowych, a także planowanie i strategie działań informacyjnych w sytuacji kryzysowej.

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Media społecznościowe

Media społecznościowe

Author(s): Joanna Janowicz / Language(s): Polish Publication Year: 0

Autorka przedstawia korzyści, jakie może przynieść specjaliście do spraw public relations uwzględnienie w działaniach komunikacyjnych potencjału social media. W tym celu w pierwszej kolejności opisuje istotę mediów społecznościowych i ich cechy, by następnie omówić ich rodzaje oraz podstawowe instrumentarium, uwzględniając specyfikę m.in. Facebooka, LinkedIn, YouTube, Twittera, Instagrama, Wikipedii czy platformy blogowej Wordpress. Na tej podstawie autorka analizuje możliwe strategie działań z zakresu public relations realizowane za pomocą mediów społecznościowych oraz wyzwania dla public relations wiążące się z komunikowaniem w mediach nowych technologii.

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Internetowe public relations

Internetowe public relations

Author(s): Waldemar Rydzak / Language(s): Polish Publication Year: 0

Autor naświetla zagadnienie, jaki wpływ na public relations mają cyfryzacja mediów i rozpowszechnienie komunikacji internetowej (w tym przez media społecznościowe).

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The Future of Public Service Broadcasting in Croatia
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The Future of Public Service Broadcasting in Croatia

Author(s): Davor Marko / Language(s): English

The transformation of the former state-controlled Radio-television Zagreb into a broadcaster serving the public interest in Croatia, and its subsequent reform to comply with the European standards and principles is the main focus of this paper. Croatian-Radio Television (Hrvatska radiotelevizija, or HRT) - as the reformed broadcaster was named after the first multi-party elections in 1990 - underwent several developing stages. The analysis provided within the study reflects on the process of its evolution against the backdrop of specific political, social and economic factors, also taking into account challenges of a substantial and technological nature. In recent years, as Croatia moved towards full membership of the EU, the status and operation of the PSB, as well as its broadcasting regulatory mechanisms and media policies, were reviewed to bring them in line with the new EU regulations. Croatia’s case seems somewhat unique compared to other countries that were once part of the former Socialist Republic of Yugoslavia, but it also shares some similar contextual characteristics. First and foremost, the funding model is what sets apart the Croatia’s PSB from other Western Balkan post-socialist states. Considered one of the most successful models, HRTs license fee collection system has been continuously and systematically improved since the 1960s when it was first introduced. Albeit the level of editorial independence and financial sustainability has seen frequent oscillations at different points in time, HRT maintains its financial sustainability, and manages to drive its internal development. Like the other countries, Croatian PSB is under permanent political pressures, while its program has been commercialized, becoming less distinctive from content provided by commercial competitions. In order to assess the transformation of HRT into a public service, considering the challenges to its current operation and further development, the paper intends to answer the following questions. The first is related to the development of regulation and media policies in regard to PSB, including the various actors involved, the political setting, and internally or externally driven reforms. The second question targets the current regulation, status and role of the PSB in Croatia, with special attention to the PSB remit, funding model, formal and de-facto independence, market share, and the progress regarding technological innovations and digitalization. Finally, the paper deals with the challenges to the PSB operation in Croatia, taking into account ongoing debates on the global level, and country-specific discussions. This research draws upon the ongoing debates on the status and operation of PSB in a changing media environment. Technology developments, commercialization processes and the growing role of the market in defining media roles and audience tastes, information abundance, and audience fragmentation significantly define what we know today as ‘media ecology’. In such a context, the status and role, funding model and social role of PSB, and its relation with the audience, are contested. To evolve into a genuine public media, Croatian Radio-Television has to face these challenges both internally and externally. This study follows recent and ongoing debates on the future of PSM, and builds its analytical framework on concepts and ideas developed by contemporary PSM scholars such as Donders, Lowe, Moe and Van den Bulck, also taking into account theoretical accounts of media and PSB developments in the post-socialist area, including Jakubowicz, Sukosd, Splichal, and others. This research paper is divided in four main sections. The following section outlines the main theoretical concepts and the key debates in regard to the future of PSB. The third section reflects on the country background including political and economic factors, the development of the media system in Croatia and its PSB. The final section summarizes the main findings and discusses them in relation to the socio-political context and contemporary trends related to regulation, funding and the technological developments related to PSB in general. A discussion of the main trends and dilemmas on the European and regional level is presented within the final section.

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Montenegro - Between reform leader and reform simulacrum
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Montenegro - Between reform leader and reform simulacrum

Author(s): Not Specified Author / Language(s): English

Six years since the start of accession negotiations, Montenegro is still a showcase of state capture. In the same manner it has been exhausting domestic democratic public for decades, Montenegrin Government masterfully applies the exhaustion strategy to the process of European integration, abusing the EU’s need for a new integration optimism.

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№123: Breaking Down Russian and Chinese Disinformation and Propaganda About the War in Ukraine
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№123: Breaking Down Russian and Chinese Disinformation and Propaganda About the War in Ukraine

Author(s): Agnieszka Legucka,Justyna Szczudlik / Language(s): English

Russia and China use a convergent narrative about the reasons for the war in Ukraine. Both accuse the West, mainly the United States, of provoking Russia, and as a result, the indivisibility of European security has been undermined. Despite the similarities, the Chinese narrative is not entirely the same as Russia’s. China formats its messages about the war in such a way that it attempts to create the perception of it as a still-neutral partner, restraining Russia’s actions. The European Union should pay more attention to Chinese disinformation, which can more effectively reach people and groups not susceptible to Russian narratives.

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COVID-19 tracing app in Serbia: How to pave the road with trust, transparency and inclusion
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COVID-19 tracing app in Serbia: How to pave the road with trust, transparency and inclusion

Author(s): Milena Lazarević,Dragana Bajić / Language(s): English

Governments across the globe are increasingly using digital tools to accelerate the tracking of people infected with COVID-19 and their contacts as a key measure to prevent the pandemic’s spread. Among potential solutions, contact tracing mobile applications have emerged as the most used and discussed, and it is likely that many governments, including Serbia’s, will include them in national public health efforts. Nevertheless, issues of privacy and data protection, and low public trust and user acceptance can prevent these apps from being used, which is why Serbia’s government needs to ensure a good understanding and respect of citizens’ concerns before proceeding with the implementation of one. Given the comprehensive EU-level discussions towards finding the best possible common solution aligned with the Union’s robust personal data protection policies, little can go wrong if Serbia follows European approaches. This can also help rea rm the country’s pro-European orientation.

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TODAY AND TOMORROW: SOCIAL MEDIA AND POLICE SERVICES IN THE WESTERN BALKANS
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TODAY AND TOMORROW: SOCIAL MEDIA AND POLICE SERVICES IN THE WESTERN BALKANS

Author(s): Marko Živković / Language(s): English

Police services in the Western Balkans (Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro, and Serbia) are not substantially active on social media platforms (Facebook, Twitter, Instagram and YouTube) and are not sufficiently exploiting the advantages of online communication such as: flexibility (accessible 24/7), relevance (provides a place for real-life policing examples and the exchange of experiences), and community building (the police can develop a supportive, stimulating community that is held by participants in high regard). There is a significant possibility for police services to use social media in the WB for strong community engagement and partnership with the aim of providing a crime-free and safe environment for citizens. Internet penetration in the region is 68.1% and there are 12.5 million internet users1 as well as more than 8.5 million Facebook2 account holders. The average Facebook consumer has more than 200 ‘friends’3 , which indicates a high potential for the community engagement and sharing of information. The research analysed the level of police presence in the social media platforms during the period from 1 January to 31 July 2017. It shows that five out of seven police services in the WB that are subject to this analysis use at least one social medium as a communication tool. Four out of seven are present on Facebook and YouTube, while three have Twitter and Instagram accounts. Only the Albanian police are present on all four social networks. The Kosovo Police makes use of three networks, while the rest use two out of four. Montenegrin police and the MoI of the Federation of BiH, however, are not present on any social networks. Police services in the region predominantly use social media to share basic information, and for promotion. Efforts to engage citizens are lacking. The nature of these social networks, as two-way communication tools, is not recognised by police forces of the region. The police in Albania are mostly active on Facebook, with more than 30,000 page-likes. Twitter and YouTube are used considerably less, Instagram not at all. Facebook is used primarily as a communication tool for sharing service information of the Albanian police, mostly through video posts. There is no interaction with the citizens. The language is formal and bureaucratic. The MoI of the Federation of BiH is not actively using social media, while the MoI of the Republic of Srpska has a YouTube account and an official Facebook page with 18,123 page-likes. It is not however present on Twitter. Facebook is primarily a communication tool used for sharing service information, mostly by way of posting photographs. Citizens’ engagement is low, but still better when compared to the practice in Albania and Kosovo. The Kosovo police have Facebook, Twitter and YouTube accounts, but no Instagram. Facebook is their main online communication tool, with 34,345 page-likes. However, the Kosovo police are not regularly active on Facebook and mostly share links that lead to service information. Interaction with citizens is very low. Original Twitter content is not produced and a low level of activity on YouTube has been noted. The MoI of Macedonia is active predominantly on YouTube, with more than 5,000 subscribers and almost 9.5 million views, which is the best result in the region. Its activity on Instagram is modest. The Facebook page was created in August 2017. There is no Twitter account. The Minister of Interior is not very active on Twitter, and tweets are not strictly related to policing. The MoI of Montenegro is not present on any of the social networks. The police in Serbia are active mainly on Instagram and YouTube.4 Tweeting ceased in February 2010. Instagram is used in accordance with the rules of this social network, with the primary goal to promote the activities of the police and the Minister. The YouTube account of the Serbian MoI had more than 9 million views and boasts 6,483 subscribers, which is the record in the region. Communication in the 21st century has been tremendously changed by new technologies. Social media now provide a completely new communication approach, with different potential and substance. Regardless of whether or not the police want to be present on social media, police issues are being discussed online. Due to this fact, if the police do not use social media many related information can be subjected to spinning and misuse, with no possibility of reacting through the same communication channel. Even though the facts regarding internet and social media users in the WB indicate that conditions for police use of social media do exist, law enforcement agencies of the region are not sufficiently active on social networks. There is significant room for improvement of social media usage by police in the WB to increase effectiveness by engaging citizens, and to build trust in the police by presenting the human side through community policing. Social networks are not just another traditional media channel; they allow greater connectivity and interaction between the web users and encourage contributions and feedback from anyone who is a member of any virtual community

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Elections in Serbia 2022 and conflict in Ukraine
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Elections in Serbia 2022 and conflict in Ukraine

Author(s): Not Specified Author / Language(s): English

Attitudes of electoral participants in online portals and on Facebook

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Result 13521-13540 of 13553
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