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Çalişan bağliliğin sağlanmasinda adil ve güvenilir yönetici modeli

Author(s): Ömer Osman Dursun,Cenk Aksoy / Language(s): Turkish Issue: 34/2017

It is very important for enterprises and managers, who are representatives of their enterprises to be fair and trustworthy in order to earn their employees' commitment. It is expected that managers should show truthfulness and consistency in their words, actions and behaviors, or in other words show personal integrity in order to create an atmosphere of justice and trust in their workplace. In this context, a model was developed that would be useful to the managers about the concepts mentioned. Through this model, it is aimed to give a holistic view to the key concepts and the relations between these concepts that should be taken care of by managers who play a key role in business life.

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Wybrane zachowania konsumentów na rynku kawy naturalnej

Author(s): Joanna Bartkowicz / Language(s): Polish Issue: 2/2015

An aim of the article was to research the selected behaviours of consumers consuming natural ground coffee and coffee beans available in the market. Coffee is one of the most popular drinks in the world and one of the most popular stimulants (the main source of caffeine). It has stimulating and refreshing action, accelerates metabolism and enhances thinking skills. The respondents drink it with their friends, acquaintances, but also alone, and the age is the factor significantly differing statistically. Coffee is an addition, pretext to meet someone else, have a chat, to confide, or to discuss the current matters or plans. We can often hear the words: “Let’s go for coffee” or “Let’s have a coffee date”, though it is not only the matter with drinking coffee, but with meeting somebody else. We drink coffee in different ways and we more and more often see its sensory values.

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KOMPETENCJE SPOŁECZNE W PRACY WSPÓŁCZESNEGO MENEDŻERA

Author(s): Renata Borkowska / Language(s): Polish Issue: 3/2016

Working with people and managing them effectively are the manager’s features that never change. There is a substantial need to draw attention to the real meaning of manager’s social competencies, that determine the effectiveness of his or her performance in the various professional environments. Implementing these managerial functions as defining objectives, motivating process, team building and much more requires a variety of communication and interpersonal skills. Social competencies are being evolved on a daily basis for the whole life. It is actually possible to form these competencies intentionally. Development in this area is beneficial not only for an individual but it has also a positive impact on the whole team and it may increase the quality of functioning the whole organization by dint of improvement to effectiveness of team functioning.

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Zachowanie młodych konsumentów i seniorów na rynku spośywczych produktów luksusowych

Author(s): Daniela Długosz,Joanna Newerli-Guz / Language(s): Polish Issue: 25/2012

On the food products market there are already quite common products to be considered as a luxury. Many factors, both depending on the product and the consumer determine their recognition as a luxury. The paper discusses issues relating to luxury food products, presents a typology of food consumers and provides results of the study. The aim of this study was to show the influence of consumers age on the perception of this group of products, and preliminary evaluation of their behavior on this market.

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Czynniki kształtujące postawy i zachowania konsumentów produktów mleczarskich w procesie świadczenia usług handlowych

Author(s): Karol Krajewski / Language(s): Polish Issue: 22/2011

The present study includes the problems of influence of select factors conditioning on the shopping and market decisions of consumer’s attitudes and behaviors in the dairy products market in Poland, from special regard of characteristics of factors determine shopping decisions this specific products and as well as the factors. The paper contains results of research work in sample n=1000, which show that Polish consumer’s understanding this decisions and determinants of dairy products market development. On the most important determinants of the success in terms of process selling organization dairy products in strategic point of view is understanding of selling services needs and organization process promotion in shop.

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Understanding Organisational Adaptation

Author(s): James G. March / Language(s): English Issue: 1/2003

Recent enthusiasms have emphasised particularly ideas of “learning organisations”, calling attention both to the ways organisations learn and to the possibilities for improving organisational intelligence through increasing the rate and precision of learning. These enthusiasms have often encouraged the too easy assumption that learning processes necessarily lead to organisational improvement. The usefulness of learning as an instrument of organisational intelligence has to be demonstrated, not assumed. Adaptive processes such as learning are not guaranteed to reach or sustain a global maximum on an outcome surface. In order for proposals for “learning organisations” to be more than vague wishes for improvement, learning must be defined in terms of some specific process and the conditions under which that process does or does not lead to improvement must be established. This essay is built around six simple propositions, a kind of catechism for consideration of learning as an instrument of intelligence.

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Does the Context Matter? Labour Market Characteristics and Job Satisfaction Among Young European Adults Working on Temporary Contracts

Author(s): Jędrzej Stasiowski,Małgorzata Kłobuszewska / Language(s): English Issue: 3/2018

The main goal of this study is to gain a better understanding of the relationship between job satisfaction and temporary work among youth in the EU, while considering the role of the context of countries’ labour market characteristics. To address this issue, we use the EU-SILC 2013 database, with an ad hoc module on well-being, which we supplement with macro indicators from Eurostat and ILO. Our findings show that a higher unemployment rate is associated with a lower job satisfaction among youth. Moreover, country-level variables moderate the negative impact of temporary work on the level of job satisfaction among young workers. The negative effect of temporary work is stronger in countries with a higher unemployment rate and a lower level of unionisation.

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COMPARING MANAGERIAL LEADERSHIP IN KNOWLEDGE INTENSIVE CONTEXT: HOW LEADERSHIP SKILLS AND STYLES DIFFERS AMONG ORGANIZATIONAL LEVELS?

Author(s): Mustafa Doruk Mutlu / Language(s): English Issue: 5/2019

In today's globalized world, being innovative has become a top priority for many organizations. The knowledge-oriented sectors have started to gain much power and attention for the competing economies. Such developments give rise to new form of organizations named as “knowledge intensive firms (KIFs)” along with a new type of employee called as “knowledge worker.” Such workers use their brain power and think for a living unlike manual workers whose work is mostly based on physical tasks. Knowledge workers are generally work in knowledge intensive firms and use their theoretical and analytical skills to find creative solutions to complex problems and dealing with uncertainty of knowledge creation through new product or service development. In fact, the new knowledge and the products they create is not easy to replicate both inside and outside of organization. These workers are the most valuable assets of knowledge intensive organizations. Being expert and skillful gives knowledge workers the autonomy and control power on their job. Traditional approaches and leadership styles of managers are questioned and not welcomed in such settings. Therefore, the changing focus and the nature of these contemporary organizations unearthed new leadership styles and approaches for the executive officers. Interviews with managers and knowledge workers revealed that different managerial skills and leadership styles are favored depending on the organizational levels of managers doing leadership in knowledge intensive setting.

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An integrated model of work engagement: how the satisfaction of basic psychological needs explains the relationship between personality and work engagement

Author(s): Lenka Prokesova,Martin Vaculík,Ludmila Kasparkova,Jakub Procházka / Language(s): English Issue: 3/2019

This paper aims to broaden the understanding of work engagement antecedents. It focuseson impact of personality characteristics – positive affectivity, proactive personality, andconscientiousness on work engagement, and examines whether personality influence canbe explained by self-determination theory, i.e., the satisfaction of needs for competence,autonomy, and relatedness. An online questionnaire on a sample of 783 Czech workersprovided our data. Structured equation modelling showed the influence of positive affectivityand conscientiousness on engagement can be partly explained by the satisfaction of the needfor competence. The relationship between proactive personality and engagement cannot beexplained by the satisfaction of any of the basic psychological needs. More specifically,positive affectivity predicts the satisfaction of all three needs, conscientiousness predicts onlythe satisfaction of the need for competence, and proactive personality does not predict thesatisfaction of any need. Interestingly, engagement is predicted only by the satisfaction of theneed for competence.

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İŞ STRESİNİN ÇALIŞANLARIN KARİYER ALGILARI ÜZERİNDEKİ ETKİSİNİ İNCELEMEYE YÖNELİK BİR ÇALIŞMA

Author(s): İsmail Karakulle,Ömer Karademir,M. Volkan Armağan / Language(s): Turkish Issue: 6/2019

This study focuses on the relationship between the individual career management of job stress and organizational career management. The aim of the study is to determine whether work stress differs between employees' perceptions of career management (individual career management and organizational career management). Also, it is to determine whether the employees working on job stress differ according to demographic factors (age, gender, seniority, marital status, education level, salary, workplace position etc.). Online survey was used as a data collection method in the study. For this purpose, data were collected from 322 employees in the production sector in Konya. The questionnaire consisted of 35 questions. 9 The question is related to demographic characteristics. In the measurement of job stress, Netemeyer et al. (2005) used four scales and in the measurement of career management, an individual career management scale consisting of 9 questions and organizational career management consisting of 13 questions modeled by Küçük (2012) was used. As a result of the analysis; It was determined that there was a negative and moderate relationship between the organizational career management and the work force perceived by the employees and there was a negative and weak relationship between job stress and individual career management.

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LIDERSKE KARAKTERISTIKE I POSLOVNA USPEŠNOST

Author(s): Hajdana Glomazić / Language(s): Serbian Issue: 1/2011

This paper is a result of the research that was primarily aimed to determine the relationship of learning, adult education, and business success. However, as it is clear that the socio-personal characteristics of leaders, as well as the overall social and political circumstances in which they operate, also have a certain role in their formation, the survey also covered these aspects of leadership. Questioning the view that the leadership can be easily learned, and reinforcing the idea that skills which are learned may be a factor of good leadership, on the example of the already proven leader, the most successful businessmen in Serbia, with this research we have tried to establish the role of leadership characteristics in achieving business success.

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THE EFFECTS OF EMOTIONS ON RISK AVERSION BEHAVIOR

Author(s): Selim Aren,A. Berrak Köten / Language(s): English Issue: 4/2019

This study investigates the effects of basic emotions like fear, sadness, anger, and hope on risk aversion and the intent to make a risky investment. The data used in the study in 2017 were obtained through convenience sampling. A relationship was found between fear and risk aversion and between risk aversion and the intent to make a risky investment. Both objective and subjective financial literacy affect the relationship between fear and risk aversion, while the latter significantly affects sadness. The study makes an important contribution to the literature on the effects of basic emotions on risky investment intent.

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MOTIVATIONAL FACTORS OF EMPLOYEES IN LATVIAN LABOR MARKET

Author(s): Kleina Džeina,Svetlana Štāle / Language(s): English Issue: 2/2019

Achieving the goals of the organization requires internally motivated employees that are in line with the values and specifics of the organization and that act in its interest. Successful organization management is based on professional and motivated employees who are actively involved in achieving an organization’s goals.Types of employee motivation systems vary between different countries, taking into account the inhabitants culture and habits. Also, it varies between companies, taking into account the company's financial situation, values, employee specialization, and educational level. Motivation measures are also implemented on an individual basis, based on the values and needs of the specific employee. The aim of the article is to find out employee's motivational factors and the importance of salary in the Latvian labor market. Research results are based on quantitative and qualitative methods, in order to compare the results with the motivation theories of Alexander Maslow, John Stacey Adam, Nadler and Louler, David Mcclelland and John Atkinson. Also, to explore the types of motivational factors and the connection between theories and research results.

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Impact of Working Conditions and Supervision on Academic Staff’s Job Satisfaction at Dilla University

Author(s): Getachew Alene Chekol / Language(s): English Issue: 1/2019

Organizations in the 21st century are faced with more challenges than ever before. Job satisfaction is assumed as a one of the main factors amongst academic staff and placed as a basic inner feeling for them. The researcher was inspired to carry out this research because different stakeholders often question why job satisfaction at Dilla University is low. The purpose of this study was to investigate the impact of working conditions and supervision on academic staff’s job satisfaction at Dilla University. This study tries to identify the relationship between working conditions, supervision, and job satisfaction. A descriptive correlational research design was adopted for the study. Both questionnaires and interviews were used to collect the data. Stratified sampling techniques were used. Both quantitative and qualitative approaches were employed. The study found that there is a positive significant relationship between working conditions, supervision and job satisfaction. The study also revealed that the lack of equipment and tools for academic staff to carry out their tasks was one of the major challenges that academics experienced. The study recommends that top management should improve working conditions within the organization. The working conditions should be conducive to the academic staff’s health and safety at the University. The decision makers at Dilla University need to pay more attention to the physical aspects of the working environment, such as buildings, equipment, furniture, lighting and air-conditioning.

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FAKTORSKA STRUKTURA IMETRIJSKE KARAKTERISTIKE UPITNIKA “SUOČAVANJE S NEGATIVNIM PONAŠANJIMA NA RADNOM MJESTU” NA UZORKU POLICIJSKIH SLUŽBENIKA I SLUŽBENICA

Author(s): Željka Radošević,Slavica Blažeka Kokorić,Maja Laklija / Language(s): Croatian Issue: 1/2019

The aim of this paper was to describe the constructive and psychometric characteristics of the questionnaire “Coping with negative workplace behaviours ” on a sample ofpolice officers and to determine whether this questionnaire is suitable for use in further research. A modified version of the scale “Coping with bullying” constructed by Lee and Brotheridge (2006) was used in this research. The research was conducted on a sample of209police officers of both genders in the Split-Dalmatia Police District. Descriptive statistics, factor analysis and Spearman coefficient was used in data analysis. The results showed that police officers in coping with negative workplace behaviours most often use the strategy of calming the situation and avoiding problems (M = 2.43, SD = 0.88), followed by active problem solving (M = 1.61, SD = 0.72) and focusing on their own emotions and relief of stress symptoms (M = 1.56, SD = 0.63). Psychometric characteristics and factor analysis showed the existence of a three-factor structure of the questionnaire with a good reliability of extracted subscales: (1) focus on own emotions and relief of stress symptoms (consisting of 10 items, Cronbach s alpha = 0.83), (2) focus on calming the situation and avoiding problems (consisting of 8 items, Cronbach s alpha = 0.84), and (3) focus on active problem solving (consisting of 5 items, Cronbach s alpha = 0.72). The results show that the proposed version of the scale is a reliable tool that can be used in future research of coping with negative behaviour in the workplace in the police profession and in the general population, which justifies further use and development of the questionnaire.

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PSİKOLOJİK GÜÇLENDİRME-ÖRGÜTSEL ÖZDEŞLEŞME İLİŞKİSİ ÜZERİNE BİR SAHA ÇALIŞMASI

Author(s): Cafer Yılmaz / Language(s): Turkish Issue: 10/2019

In this study the psychological empowerment and organizational identification relationship has been examined on the employees of a local government. In this context, the relationship between these two concepts has been examined by a survey of 555 people from the 4,445-person universe of Gaziantep Metropolitan Municipality. Stratified sampling method has been used. It is proved that there is a positive effect of psychological empowerment on the organizational identification. Moreover, different relationships were found between subhypotheses including demographic and individual characteristics and dependent and independent variables. According to these results, a meaningful and negative relationship was found between the participants' perceptions of psychological empowerment and educational level. Significant and negative relationships were detected between the perception of identification and educational status, and significant and positive relationships with perception of identification and duration of work (seniority). On the other hand, it has found that the perception of identification of married participants was higher than that of single participants.

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Ryzykowne zachowania młodych kierowców w świetle teorii rozmytego śladu

Author(s): Łukasz Kapica / Language(s): Polish Issue: 11/2019

Grupa młodych kierowców jest nadreprezentowana w policyjnych statystykach sprawstwa wypadków drogowych. W artykule zaprezentowano opis wybranych badań nad tą problematyką. Następnie problem ten został przedstawiony w perspektywie procesów poznawczych, opisywanych w teorii rozmytego śladu. Koncepcja ta zakłada istnienie dwóch niezależnych śladów pamięciowych (tzw. śladu formy i śladu treści), a także opisuje ich powiązanie z procesami decyzyjnymi poprzez rozróżnienie rozumowania analitycznego (bazującego na śladzie formy) i intuicyjnego (na bazie śladu treści). Teoria rozmytego śladu zakłada, że zachowania ryzykowne mogą być konsekwencją rozumowania, które można tłumaczyć śladem formy oraz wskazuje, że ten rodzaj wnioskowania dominuje u osób młodych. Teoria rozmytego śladu może tym samym stanowić wyjaśnienie częstego podejmowania niebezpiecznych zachowań drogowych przez młodych kierowców.The police statistics on car accidents show overrepresentation of perpetrators among young drivers group. This article presents the selected studies on this specific issue. Then above-mentioned issue is analyzed in the perspective of the cognitive processes described in the Fuzzy-Trace Theory which assumes, that there are two separate and parallel memory traces (verbatim and gist trace). It also describes the relation between these two types of traces and processes of analytical (based on verbatim) and intuitional (based on gist) decision making. Furthermore, theory assumes, that risky behaviors can be caused by the reasoning based on the verbatim trace. It also shows, that this type of reasoning dominates in youth. Therefore, Fuzzy-Trace Theory can explain the frequent risky behaviors of young drivers.

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İşgören Mutluluk Düzeylerinin İş Tatmini ve İş Performansı Üzerine Etkileri: Konaklama İşletmelerinde Bir İnceleme

Author(s): Gizem Biçen,Hakan Koç / Language(s): Turkish Issue: 4/2019

The purpose of this study is to determine the existence and direction of the relationship between the happiness levels of the employees and the satisfaction and employee performance obtained from the job and try to determine the interaction between them. The effect of happiness levels on job satisfaction and employee performance is to be examined. In the application of the study, the quantitative research method, the survey technique, was used. In the questionnaire, scales were used to determine the personal information form, job satisfaction, and job performance level. By analyzing the data collected through the questionnaire with statistical programs, the frequency analysis of the participants according to their demographic characteristics (gender, age, education, marital status, income level); Correlation analysis and correlation analysis were performed to determine the relationship between job satisfaction and demographic characteristics, T test and OXFORD happiness scale, job satisfaction and job performance. According to the results of the study, a significant relationship was found between the happiness levels, job satisfaction and working performance of the tourism workers.

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Algılanan Örgütsel Desteğin Örgütsel Özdeşleşmeye ve İşten Ayrılma Niyetine Etkisi: Afyonkarahisar Örneği,

Author(s): Merve Gülen,Gonca Kılıç / Language(s): Turkish Issue: 4/2019

The aim of this study is to determine the level of relationship between hotel employees’ organizational support perceptions, organizational identification levels and intention to leave. In this study, opinions of hotel employees were taken by questionnaire technique. The population of the research consists of five-star hotel employees working in Afyonkarahisar province and a total of 407 surveys were taken into consideration. Participants' responses were analyzed with factor analysis, reliability analysis, percentage, frequency and arithmetic mean values, correlation analysis and regression analysis methods. According to the findings, it was found that there was a significant positive correlation between perceived organizational support levels and organizational identification levels of five-star hotel employees. A significant negative correlation was found between the perceived organizational support levels of the participants and intention to leave. Moreover, as a result of the simple linear regression analysis, it was determined that hotel employees’ organizational support perceptions had a positively significant effect on organizational identification levels, and organizational support perception levels had a negative effect on their intention to leave.

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FACTORS OF JOB SATISFACTION AND THEIR EFFECTS ON EMPLOYEES’ BEHAVIOR IN A MANUFACTURING COMPANY IN THE REPUBLIC OF MACEDONIA

Author(s): Andrijana Ristovska,Ljupcho Eftimov / Language(s): English Issue: 19/2019

This paper elaborates the issue about job satisfaction, observing it through the prism of the factors that lead towards its achievement, but also observing whether its absence has an impact on the employees’ behavior in the organization, employees’ productivity, absenteeism, fluctuation, as well as customers’ behavior, satisfaction and loyalty. Based on a sample of 100 employees with different gender, educational and age structure from one of the leading manufacturing companies in the Republic of Macedonia, this research revealed which factors cause job satisfaction of the employees in the Republic of Macedonia, whether the demographic characteristics influence the differences in the ranking of these factors, as well as which conditions and processes at the workplace, the absence of job satisfaction affects significantly. We can conclude that employee job satisfaction in the country is largely determined by the factors that enable the realization of self-esteem and self-realization needs, according to the Maslow's hierarchy of needs, while the wages and the financial rewards and benefits are not ranked as the most significant factors observed at the level of all respondents. Analyzing them individually, according to gender, as well as by the level of education, which often arises as a reason for the difference in the choice of the respondents, the findings show that the financial motivators have key influence on the job satisfaction of the male employees, as well as of those with completed secondary education.

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