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Who Should Provide Education For Entrepreneurship? An Evaluation Of Government-Led Entrepreneurship Education Programs In Turkey

Author(s): Şefik Özdemir,H. Bahadır Akin / Language(s): English Issue: 2/2018

The aim of this study is to evaluate the state-dominant position of entrepreneurship education in Turkey and to reveal whether the government institutions which mainly carry out entrepreneurship education provide expected economic and social outputs. Within this scope; by using phenomenology design, a qualitative research was carried out with 44 professional and experts who are informed in entrepreneurship ecosystem in Turkey. In addition, a survey with 111 participants among attendants of KOSGEB Applied Entrepreneurship Education and a qualitative research with 12 of these trainees was performed in order to examine the data obtained from quantitative research in depth as well. As a result of the research, it has been found out that the success of the government efforts is suspicious in entrepreneurship education regarding to the intended results and that the role of non-governmental and private institutions in entrepreneurship education should be more efficient.

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Kamu Ağız ve Diş Sağlığı Merkezlerinin Coğrafi Bölgelere Göre Finansal Performanslarının Değerlendirilmesi

Author(s): Semih Islicik,Cemre Eda Yar / Language(s): Turkish Issue: 2/2018

The aim of this study was to assess the financial performance of Oral and Dental Health Centers (ODHC) operating in the public sector in Turkey by geographic regions, also to determine the factors affecting financial performance levels. In direction of the aim of the study, the research was conducted in the scope of a total of 124 ODHCs which provides service in seven geographical regions and of which balance sheet and income statements for the statement period 2014-2015 were completely reached. The financial statements of public ODHCs were analyzed using the ratio analysis method with the help of 14 financial ratios. For the analysis of the data obtained with the ratio analysis, Kruskal-Wallis and Mann Whitney-U tests were used in the SPSS package software. As a result of the study, it was determined that ODHCs generally had a sufficient operational capital to pay their short-term debts, however, their equity were insufficient and net profit margins were at negative level. There were significant differences found among geographical regions: in 2014 between the Mediterranean and Black Sea regions, between the Marmara and Aegean regions and between the Mediterranean and Southeastern regions, and in 2015 between the Mediterranean and Black Sea regions, between the Marmara and Black Sea regions and between the Southeastern Anatolia and Aegean regions.

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Performans Değerlendirme Yöntemleri Üzerine Nitel Bir Araştırma: Kocaeli İli Örneği

Author(s): Burcu Üzüm,Seher Uçkun / Language(s): Turkish Issue: 2/2018

Human resources have a very important place in maintaining sustainable competition in the business and acting in the direction of the strategies. The enterprise benefits from its human resources functions while performing its objectives, especially without evaluating performance. The purpose of this article is to determine the problems encountered in performance evaluation, what performance evaluation faults are, and which performance evaluation methods are used. This study is a qualitative research. Semi-structured interview technique was used as data collection technique. The universe of research in Kocaeli and businesses operating in the industrial and service sectors. Business participating voluntarily to research the sample. The results were obtained by using content analysis method in data analysis. In the research; it has been determined that the classical and contemporary performance evaluation methods are applied in the same way in business.

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Çevre Dostu Otomobil Satın Alma Davranışlarının Belirlenmesi Üzerine Bir Araştırma

Author(s): A. Selçuk Köylüoğlu,Ö. Emrah Acar,Ü. Saliha Eken İnan / Language(s): Turkish Issue: 2/2018

Environmental concerns have become an important issue as environmental concerns have increased steadily and governments and NGOs have sought to increase this awareness. Businesses at this point have turned to the design and production of recyclable products that protect the environment, car e for the use of natural resources and meet the expectations of environmentally conscious consumers. In terms of establishing environmentally friendly products, the most important issue is to analyze the behaviors of consumers who have environmental consciousness and to develop strategies in this direction. On this account, businesses will be able to respond to the wishes of the environmentally conscious consumers and increase their income. In this study, firstly, consumer behavior, buying decision processes and environmental consumer behavior are explained. In the application part of the study, information about the questionnaire study applied to the Selçuk University academicians are shared. According to the findings of the questionnaire survey, it was understood that consumers who are sensitive to environment and aware of the damage caused by traditional cars have a high intention to buy environmentally friendly cars.

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A Contemporary Approach For Strategic Management in Tourism Sector: PESTEL Analysis on The City Muğla, Turkey

Author(s): Ergün Kara / Language(s): English Issue: 2/2018

The scope of the present study is to estimate the influence of the PESTEL dimensions (political, economic, social, technological, environmental and legal) on the tourism sector in Muğla, Turkey. For this purpose, a research has been carried out on the top managers of three, four and five-star hotels operating in Muğla, Turkey. The datum provided from 150 business top managers have been included to the analysis of the research. As a result of the analysis done, legal factors (consumer and labor law) were estimated by the participant managers as the most important whereas social factors (demographic structure of the population and cultural attitudes) were of the least importance for the development of tourism sector in Muğla, Turkey. Another result was that more educated participants gave greater importance to all these factors than their less educated counterparts.

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Gender and Mobbing: The Case of Turkey

Author(s): Mehmed Zahid Çögenli,Tuncer Asunakutlu,Zeynep Nihan Türegün / Language(s): English Issue: 3/2017

The aim of this study was to demonstrate the importance of gender as a causative factor of mobbing, which is one of the prominent problems in today’s occupational life. The study is important in that it brings together the findings of postgraduate theses in Turkey on the subject of mobbing to demonstrate the role of gender. The study was based on a descriptive screening model, since it aims to examine a current phenomenon. Data collection was performed using the document analysis method. In this study, all published doctorate, postgraduate and medical theses in Turkey investigating mobbing incidents in occupational life (281 theses in total) were examined. 213 theses - including 15 doctorate theses, 197 postgraduate theses, and one medical thesis - were included into the study analysis. 37% of these theses indicated that gender has an effect on mobbing. This result indicates that one in three persons in the workplace face mobbing behaviors due to their gender. In conclusion, this study determined that women face mobbing more frequently than men. The results of mobbing studies in Turkey are similar to those conducted around the world, demonstrating that women are at greater risk of mobbing in their occupational lives.

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The Impact of Social Media Pages on Customer Equity and Purchase Intention; An Empirical Study of Mobile Operators

Author(s): Aylin Alkaya,Ercan Taşkin / Language(s): English Issue: 3/2017

The competitive conditions of the market, the desire to reach the target group directly, and the increasing interest of the consumers to the social media today make the use of social media inevitable. This study set out to identify attributes of marketing communication activities via social media pages of mobile operators in Turkey and examine the relationships among customer equity components (value equity, relationship equity, brand equity) and purchase intention through a structural equation modelling. According to results of the study marketing communication via social media pages has been found to be effective in all components of the customer equity, but value equity does not have a significant effect on purchase intention and there was no relationship between marketing communication via social media pages and purchase intention. The findings of this study can provide an overview of the relationship between social media and customer equity and enable mobile operators to forecast the future purchase intention of their customers more accurately, and it may also provide a guide to managing marketing activities especially on social media as well.

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The Buffering Role of Social Support on the Relationship between Job Stress and Intention to Leave

Author(s): Özlem Sertel Berk,İlknur Özalp Türetgen,Ece Yetişen Sun / Language(s): English Issue: 3/2017

This study aimed to test the buffering role of social support on the relationship between job stress and intention to leave through investigating different aspects of job stressors and support sources. Participants were 116 white-collar employees from various sectors in Turkey. The results indicate that supervisor support has reverse buffering effects on the relationship between “role and work overload” and “role insufficiency” with “intention to leave.” Also, coworker support has a reverse buffering effect on the relationship between “role and work overload” and “intention to leave.” This study is important since it demonstrates that the moderating role of social support may vary for distinct job stressors.

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Türk ve Alman Gençlerin Giyim Motivasyonu, Marka Duyarlılığı ve Moda Yönelimi: Karşılaştırmalı bir Araştırma

Author(s): Tutku Eker İşcioğlu,M.G. Serap Atakan / Language(s): Turkish Issue: 3/2017

To identify the factors that affect young consumers’ clothing and brand preferences is vital for the development of international marketing strategies. In international markets, it is suggested to research local culture and take culture adapted decisions. On the other hand, international companies also aim to provide standardized marketing activities to the markets by considering the similarities in consumer preferences and aiming to reduce costs. Within the scope of the research, clothing motivation, brand sensitivity, fashion innovativeness, fashion opinion leadership and fashion involvement of 153 adolescents aged between 12-18 were measured. Findings indicate that differences arise not because of their nationality (German vs. Turkish) but demographic characteristics like gender and age of the adolescents. This research is designed to guide the marketing activities of Turkish apparel companies operating especially in Germany.

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Çağdaş Maliyet Yöntemlerinin Konaklama İşletmelerinde Uygulanabilirliği Üzerine Bir Araştırma

Author(s): Ayşe Kurtlu,Mehmet Uçar,Sibel Çobanoğlu / Language(s): Turkish Issue: 3/2017

Contemporary cost methods has been developed to calculate product and service costs more accurately and healthily together with globalization, technological developments and rapidly changing customer demands and expectations in today's intense competition environment. The purpose of this study is to investigate the effect of contemporary cost methods advantages on applicability of these methods. The universe of the research consists of 480 people, beeing managers in accommodation enterprises operating in provinces and districts of Bartın-Amasra and Karabuk-Safranbolu. Collecting research data were used face-to-face survey technique and acceptable 396 surveys were included in the survey. As a result of the analysis of the research data it was determined that there has been effects of contemporary cost methods advantages on applicability of these methods.

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Sosyal Kaytarmanın İşten Ayrılma Niyeti Üzerindeki Etkisi: Otel İşletmelerinde Bir Araştırma

Author(s): Evren Güçer,Elbeyi Pelit,Şerif Ahmet Demirdağ,Yasin Keleş / Language(s): Turkish Issue: 2/2017

The organizations achieve the success only with their members' devoted works, no matter that the organization operates in any kind of sectors. In this context, the human element comes at the beginning of the resources that organizations have to use this element efficient and effective. Indeed, the failures that employees reflect consciously and/or unconsciously to their work affect the organization directly. In this context, social loafing which is the considered/can be considered one of the important organizational issues, and the negative effects of its on the employees and organization should not be ignored. Hence, the aim of this study is to determine the hotel employees' perceptions on social loafing behavior by their colleagues and to reveal the impact of this behavior on intention to leave. In this study, social loafing behavior has attempted to clarify by the scope of examining the self-efficacy theory and the X-Y theories. For the aim of this study, the data were collected by the questionnaire technique which applied on the 422 employees work in 9 five-star hotels in Antalya. The obtained data were decoded and interpreted by the descriptive analysis, factor analysis, correlation and regression analysis. According to the findings obtained from the aforementioned analysis, the social loafing behavior of colleagues perceived by the hotel employees and their intention to leave were realized at a level that can be considered low. On the other hand, a positive correlation/impact determined between the hotel employees' perceptions on social loafing behavior of their colleagues and the intention to leave.

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Kruvaziyer Turistlerinin Deneyimleri, Memnuniyetleri ve Davranışsal Niyetleri: İstanbul’da Örnek Bir Çalışma

Author(s): Öznur Çetinkaya / Language(s): Turkish Issue: 2/2017

‘Cruise Tourism’ is a type of tourism that develops rapidly throughout the world, provides a source of income and support of image for the destinations that are visited and it mostly addresses the middle and upper income classes. In order to provide opportunities for achievement in this type of tourism, it is necessary to have a correct understanding of the participants, analyze them correctly and according to results, offer them correct product and service. In this context, it is important to explore cruise tourists’ experiences, satisfaction and behavioral intentions. The aim of this study, explain the relationship and the interaction between experiences, satisfaction and behavioral intentions of cruise tourists’ who visited Istanbul. Therefore, a research model that examined the relationship between these variables was tested by a field study in Istanbul. The results of analyses show that experience has four dimensions (education, escapism, aesthetics, and entertainment) and while there is a significant correlation between some of the variables; for some of the variables correlation and impact effect was lower.

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Terörizm Temalı Haberlerin Kıymetli Maden Piyasaları Üzerindeki Etkisi: Borsa İstanbul A.Ş. Kiymetli Maden ve Kıymetli Taşlar Piyasası Üzerine Bir Uygulama

Author(s): Murat Çetikaya,Sedat Yenice / Language(s): Turkish Issue: 1/2017

Uncertainty not only affects individuals but also markets in a negative way. The incidences of terrorism are among the factors that increase uncertainty. The increase of uncertainty also increases the volatility of the market and motivates the investors for safer investment instruments. In the atmosphere of uncertainty, instead of risky investment instruments like long term bonds, investors may prefer to invest in instruments like precious metals that they view as more secure. For that reason, the demand for the precious metals like gold and silver may increase especially in uncertainty. In this paper, to be able to depict the effect of news on terrorism on the market of precious metals, the relation between the metal prices recorded in precious metal market of Istanbul Stock Exchange and 441296 news on terrorism compiled from world media via big data method has been scrutinized in the light of Granger Causality method. As a conclusion regarding the given date range it has been found out that there is no causality effect of news on terrorism on the prices of precious metals.

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Duygusal Emek, Tükenmişlik ve İşten Ayrılma Niyeti Arasındaki İlişki: Otel İşletmesi Çalışanları Üzerine Bir Araştırma

Author(s): Ayhan Karakaş / Language(s): Turkish Issue: 1/2017

In this study, the effects of the emotional labor behaviors of the hotel management employees on the burnout levels and intention to leave the work were examined. The study was carried out by direct access to the businesses with a total of 536 employees on the four and five star hotel management employees in Antalya, Muğla and Istanbul. The results of the analysis show that there is a significant relationship between emotional labor, burnout and intent to leave the work, and also that some of the averages of the dimensions differ according to the demographic characteristics. As a result of the correlation and regression analysis; the emotional labor is affected by the burnout and the intention to leave the work. Findings were compared with the related literature and suggestions were made for business managers and researchers.

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Kadın Çalışanlarda Cam Tavan Yansıtıcılarından Kurum İkliminin, İş Tatmini ve İşten Ayrılma Niyetine Etkisi: Otel İşletmelerinde Bir Araştırma

Author(s): Alev Sökmen,Semra Akar Şahingöz / Language(s): Turkish Issue: 1/2017

Glass ceiling refers to invisible obstacles that prevent women from rising above a certain level in management. The main ones of these obstacles could be; stereotypes, role conflict, institutional practices (such as discrimination on recruitment, promotion and salary), not having a mentor and communication network, as well as shortcomings in terms of institutional practices, corporate culture and organizational climate. In traditional patriarchal corporate cultures, female managers are not regarded as suitable for certain jobs and duties, and when they are out of their roles, this creates disturbances in other people around them. Women having equal opportunities to pursue career opportunities could vary from institution to institution. In this study, it was aimed to determine the effect of institutional climate, that affects mental stability and one of the dimensions of glass ceiling syndrome, on job satisfaction and turnover intention in female employees in hospitality industry. 153 women working in three hotels of local chain company in Antalya participated in the study. The data were collected by Glass Ceiling Syndrome Scale. According to the findings, it was determined that there is a meaningful and negative relation between corporate climate (which is one of the glass ceiling dimensions) and job satisfaction. In addition, a positive impact and relationship was found between the organizational climate and turnover intention.

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Causality between Corporate Governance and Firm Performance: Evidence from Borsa Istanbul (BIST)

Author(s): Levent Ataünal,Aslı Aybars / Language(s): English Issue: 1/2017

Due to increasing pace of globalization and recent corporate scandals, corporate governance arrangements have attracted attention and become an area of discussion. Besides securing interests of shareholders, it is also proposed that corporate governance practices enhance shareholders’ value. Based on a data set from Borsa Istanbul (BIST) and associated BIST Corporate Governance Index for the period between 2007 and 2015, this study attempts to evaluate whether market and operating performances of firms are affected from the level of adopted corporate governance practices. The study also addresses the issue of causality through systems equations constructed with selected instrumental variables. The findings revealed that corporate governance rating positively influenced stock market performance which was measured by Tobin’s Q, and operating performance which was measured by return on assets. The study also found that the corporate governance sub-provisions of shareholders, public disclosure/ transparency and stakeholders had positive impact on market performance, while board structure was irrelevant.

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Kredi Kartı Kullanımı ve Kompulsif Satın Alma: Kırıkkale İlinde Bir Uygulama

Author(s): Suphi Aslanoğlu,Selda Korga / Language(s): Turkish Issue: 1/2017

Non-cash shopping with solely employment of credit cards leads to tendency towards unconscious consumption, as well as encourages consumers to spend more than their income. Defined as a repetitive act of purchase as a response to unfavourable experiences or negative feelings, compulsive buying is an addiction that causes unnecessary and excessive spending. This study aims to examine consumers’ attitude toward credit card and credit card usage and to reveal impacts of these attitudes on consumers’ compulsive buying behaviours. In scope of the study, a survey has been carried out for 18+ year-old consumers living in Kırıkkale and using credit cards of any bank. Consequent data has been subjected to Independent Sample t Test, One Way ANOVA and Regression Analyze. As a result, this series of analysis has demonstrated that consumers’ attitude toward credit card usage affects the act of compulsive buying.

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Türkiye’de İşte Aile Haklarına Bakış (Son Yapılan Değişikliklerle)

Author(s): Dilek Baybora / Language(s): Turkish Issue: 1/2017

At the present day, employees aim to be happy, peaceful and productive individuals by means of fulfilling their responsibilities in both their work life and family life. Although there are differences amongst countries and practices, it is possible to band up the family rights at work under specific titles. Although regulations related to family rights at work exist in the legislation in Turkey, it is not possible to tell that they are sufficient. However, it would be good to be careful while making the regulations. Because, the regulations to be made should not consolidate the gender stereotyping thus making it difficult for women to be employed by employers. For this reason, it would be beneficial to make regulations relating to long paternity leaves, as well as long maternity leaves, and the right to demand flexible working for both male and female employees in order to provide care for those who require it in the family.

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Geomarketing As A Tool For Health Service Business: Private Hospital Application

Author(s): Özlem Atalik,Hakan Uyguçgil / Language(s): English Issue: 1/2017

Geomarketing, a new way of knowledge-based marketing, integrates geographic analysis, reasoning, and technology for the improvement of the business judgmental decision. Geomarketing can help you find out who your best customers are and apply geographic analysis techniques to discover where to find more of them. Solving almost any sales and marketing challenge start with knowing who your customer is. Therefore; private hospitals, as commercial businesses with huge investments, also need to find out their best customers and discover where to find more of them. In other words, private hospitals also need customer profiling with geomarketing tools. In this context, the aim of this study is to analyze spatial density, based on the demographic characteristics of customers of private hospitals. A small private hospital, located in Eskisehir city center was chosen for this study. In one year period, the address locations, frequency of visits, clinic choices and neighborhood concentrations of the patients, due to the demographic characteristics, were examined using Geographic Information Systems (GIS) from the hospital patient records.

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Turizm İşletmelerinde Örgütsel Güven ve Örgütsel Stres İlişkisi: Mutfak Departmanı İşgörenleri Örneği

Author(s): Nurettin Ayaz,Taner Bati / Language(s): Turkish Issue: 1/2017

Employees play a crucial role in the quality of services in tourism sector, which has been considered as a labor-intensive sector. Within this context, sustainable organizational trust is required for successful teamwork in tourism enterprises. Another factor that should be prioritized in increasing the productivity of the employees is the attempt to decrease organizational stress. This study tests the relationship between organizational trust and organization stress from the perspective of the employees working in the kitchen of the tourism enterprises that operate in food and beverage sector. Between July and August 2016, data was obtained by conducting a survey on 243 employees working in cuisine department of the touristic enterprises that operate in Safranbolu and Amasra districts, which are important destinations for both the domestic and foreign tourists, and located in the Western Black Sea region of Turkey. Data within the context of the relationship between organizational trust (trust in friends and the organization) and organizational stress (individual, organizational) was analyzed by using percentage, frequency, T-test for independent samples, single direction variation analysis, Tukey’s test and correlation analysis. The study found negative and meaningful relationship between the opinions of the employees working in the cuisine department on organizational trust and their levels of organizational stress (r=0,242; p=0,000). The finding indicates that an attempt to increase the organizational trust levels of the employees working in the cuisine department will result with a 24.2% decrease in the organizational stress levels of these employees.

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