The Impact of Organizational Climate as a Glass Ceiling Reflector on Job Satisfaction and Turnover Intention of Female Employees: A Research in Hotel Operations Cover Image

Kadın Çalışanlarda Cam Tavan Yansıtıcılarından Kurum İkliminin, İş Tatmini ve İşten Ayrılma Niyetine Etkisi: Otel İşletmelerinde Bir Araştırma
The Impact of Organizational Climate as a Glass Ceiling Reflector on Job Satisfaction and Turnover Intention of Female Employees: A Research in Hotel Operations

Author(s): Alev Sökmen, Semra Akar Şahingöz
Subject(s): Economy, Psychology, Business Economy / Management, Organizational Psychology, Tourism
Published by: İşletme Araştırmaları Dergisi
Keywords: Glass Ceiling Syndrome; Organizational Climate; Job Satisfaction; Turnover Intention;

Summary/Abstract: Glass ceiling refers to invisible obstacles that prevent women from rising above a certain level in management. The main ones of these obstacles could be; stereotypes, role conflict, institutional practices (such as discrimination on recruitment, promotion and salary), not having a mentor and communication network, as well as shortcomings in terms of institutional practices, corporate culture and organizational climate. In traditional patriarchal corporate cultures, female managers are not regarded as suitable for certain jobs and duties, and when they are out of their roles, this creates disturbances in other people around them. Women having equal opportunities to pursue career opportunities could vary from institution to institution. In this study, it was aimed to determine the effect of institutional climate, that affects mental stability and one of the dimensions of glass ceiling syndrome, on job satisfaction and turnover intention in female employees in hospitality industry. 153 women working in three hotels of local chain company in Antalya participated in the study. The data were collected by Glass Ceiling Syndrome Scale. According to the findings, it was determined that there is a meaningful and negative relation between corporate climate (which is one of the glass ceiling dimensions) and job satisfaction. In addition, a positive impact and relationship was found between the organizational climate and turnover intention.

  • Issue Year: 9/2017
  • Issue No: 1
  • Page Range: 113-133
  • Page Count: 21
  • Language: Turkish