Kaita ir keitimasis – efektyvios kokybės vadybos sistemos pagrindas
Change and transition – the basis of the effective quality management system
Author(s): Inga Stravinskienė, Mindaugas MisiūnasSubject(s): Education
Published by: Vytauto Didžiojo Universitetas
Keywords: Total quality management; quality management in a higher education institution; quality management system; change; transition.
Summary/Abstract: The article reasons the aspect of change and transition in higher education institutions implementing quality management systems. Psychological and behavioural responses of high school staff towards quality management system being implemented are discussed; transition phases of the employees are introduced; specific features of staff management in higher education institutions introducing quality management systems are highlighted.
Journal: Aukštojo mokslo kokybė
- Issue Year: 2010
- Issue No: 07
- Page Range: 132-154
- Page Count: 22
- Language: English