Przegląd zarządzania jako mechanizm doskonalenia systemu zarządzania jakością ISO 9001
Management review as a tool of improving the systems of quality management ISO 9001

Summary/Abstract: Management reviews play crucial role in the process of maintaining and improving the quality management systems ISO 9001. They require direct engagement of the top management. They are based on a carried out extensive evaluation of the organization and may lead to important changes in its functioning. The article presents the findings of a study covering 35 organizations. On their basis the author attempts to evaluate the effectiveness of usage of the management reviews in practice.

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