Przegląd zarządzania jako mechanizm doskonalenia systemu zarządzania jakością ISO 9001
Management reviews play crucial role in the process of maintaining and improving the quality management systems ISO 9001. They require direct engagement of the top management. They are based on a carried out extensive evaluation of the organization and may lead to important changes in its functioning. The article presents the findings of a study covering 35 organizations. On their basis the author attempts to evaluate the effectiveness of usage of the management reviews in practice.
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