Smart City and the Quality of Public Administration Services in the Slovak Republic
Smart City and the Quality of Public Administration Services in the Slovak Republic

Author(s): Vojtech Kollar, Silvia Matušova
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Smart city; Public administration; Quality of services; EU funding; Budget
Summary/Abstract: The concept of smart cities is an opportunity to solve real problems of public administration. In Slovakia, there is a growing interest in the implementation of modern technological solutions within local governments related to public services. Some municipalities show interest in supporting critical areas such as education, mobility, environment, healthcare, security, sustainable development, as well as the engagement of citizens. The paper´s aim is to analyse and identify the current state of development of smart cities in Slovakia, especially the city of Bratislava and to propose improvements in the quality of service provision for residents and visitors. The specific focus will be put on the analysis and evaluation of the mid-term strategy until 2030 according to the IMD index of smart cities, digitalization of public services, indicators of the digital competitiveness of Slovakia and Bratislava and the budget expenditures for 2024 priority areas.

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