Process Management and Robotic Process Automation: The Insights from Systematic Literature Review
Process Management and Robotic Process Automation: The Insights from Systematic Literature Review
Author(s): Inga Stravinskienė, Dalius SerafinasSubject(s): Business Economy / Management, Management and complex organizations
Published by: Vytauto Didžiojo Universitetas
Keywords: Process management; Robotic process automation; Business process management;
Summary/Abstract: During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.
Journal: Organizacijų vadyba: sisteminiai tyrimai
- Issue Year: 2021
- Issue No: 85
- Page Range: 87-106
- Page Count: 20
- Language: English