The Concept of Performance Measurement and
Management System for Small and Medium Size
Polish Healthcare Services Providers
The Concept of Performance Measurement and
Management System for Small and Medium Size
Polish Healthcare Services Providers
Author(s): Piotr KornetaSubject(s): Economy, Business Economy / Management, Financial Markets, Human Resources in Economy, Business Ethics
Published by: Społeczna Akademia Nauk
Keywords: performance measurement; performance management; health care; strategic planning; management frameworks; services
Summary/Abstract: A significant number of performance measurement and management frameworks have been developed recently. In due course of literature review significant differences between these frameworks have been identified, as well as industry specific factors for national healthcare providers. Next, based on these findings the performance measurement and management framework for Polish health care providers has been developed. That framework comprises four dimensions: productivity, sustainability, liquidity and development/flexibility. Each of the dimensions have relevant indicators attached. Due to the simplified structure of developed framework, the model should be practical and could be potentially used at Polish small and medium size healthcare providers.
Journal: Przedsiębiorczość i Zarządzanie
- Issue Year: 19/2018
- Issue No: 12.1
- Page Range: 211-225
- Page Count: 15
- Language: English