Роля на интернет и качеството на административното обслужване
The role of Internet and the quality of administrative service

Summary/Abstract: Digitization of administrative services allows multiple public benefits that improve quality of life. The reportemphasizes that the improvement of administrative services is directly influenced by the fact that they are feasible online. For this purpose, a maximum amount of the population should have access to and the opportunity to work with the Internet.

• Details
• Contents