Identyfikacja wymiarów jakości relacji interpersonalnych w organizacji
Identification of the Quality's Dimensions of Interpersonal Relationships in the Organization

Summary/Abstract: Management scholars are interested in employee interpersonal relationships due to their importance for organizational performance. Positive relationships not only increase employee satisfaction, but also stimulate their higher efficiency, creativity and loyalty to the organization; negative relationships are destructive and bring the opposite effect. The development of knowledge on the mechanisms and conditions of interpersonal relationships in the organization requires clarification of definitions and dimensions describing their positivity and negativity. This article aims to present the concept of dimensions and elements describing the quality of inter-organization interpersonal relationships which is based on a study conducted by the free-form interview. The concept can serve as a basis for the formulation of an universal research tool to measure the state of relationships in the organization.

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