Acceptance of e-Government Services by Business Users: The Case of Slovakia
Acceptance of e-Government Services by Business Users: The Case of Slovakia

Summary/Abstract: The provision of services of public administration authorities using information and communication technologies constitutes the e-Government with the purpose to grant more effective use of these services to any potential user. Multiple research works examined the acceptance of e-Government services globally detecting spectrum of factors influencing their acceptance. This study employs modified Technology Acceptance Model for investigation of the business users’ acceptance of e-Government services in the conditions of Slovakia. Data for testing of the proposed model was gathered by electronic questionnaire survey administered among business in Slovakia potentially using e-Government services. The factor analysis was employed to test the model hypotheses. The results show significant influence of perceived usefulness, amount of information about e-Government, perceived quality of services, perceived security and trust in e-Government on acceptance of e-Government services by business users.

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