Citizen Adoption of eGovernment in Slovakia Cover Image

Citizen Adoption of eGovernment in Slovakia
Citizen Adoption of eGovernment in Slovakia

Author(s): Martin Vejačka
Subject(s): Public Administration, Government/Political systems, ICT Information and Communications Technologies
Published by: Reprograph
Keywords: eGovernment; adoption; technology acceptance model; public services;

Summary/Abstract: The eGovernment represents the use of information and communication technologies to facilitate administration of government services. The eGovernment are developed for last two decades in worldwide. Public administration authorities in given countries are providing these services for its citizens with aim of faster and simpler use of government services. Many studies worldwide investigated the adoption of eGovernment or electronic services in general. Various variables and factors were investigated for possible effects on eGovernment adoption. This study uses Technology Acceptance Model adjusted for a purpose of investigation of the citizen adoption of eGovernment in Slovakia. The developed model was tested on data was gathered by questionnaire survey conducted among Slovak citizens potentially using eGovernment services. The hypotheses resulting from the proposed model were further tested on gathered data by the factor analysis. The analysis showed significant effects of perceived usefulness, perceived security, amount of information about eGovernment and perceived quality of services on citizen adoption of eGovernment. The factors of perceived ease of use and perceived enjoyment were not detected as statistically significant factors of eGovernment adoption.

  • Issue Year: XI/2016
  • Issue No: 45
  • Page Range: 1395-1398
  • Page Count: 4
  • Language: English