Rezultaty stosowania TQM wspólnie z innymi metodami zarządzania
The effects of TQM in conjunction with other management methods
Author(s): Agnieszka Bieńkowska, Anna Zgrzywa-ZiemakSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: management methods; TQM
Summary/Abstract: The paper presents the results of empirical research on the relationship between the effects of TQM implemented with other management methods (benchmarking, BPR, CRM, controlling, ERP, LM, outsourcing, six sigma, BSC, process management, management by competences and KM).
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2013
- Issue No: 277
- Page Range: 120-133
- Page Count: 14
- Language: Polish