Integration of controlling and other management methods − the results of empirical research Cover Image

Współwystępowanie TQM z innymi metodami zarządzania– wyniki badań empirycznych
Integration of controlling and other management methods − the results of empirical research

Author(s): Agnieszka Bieńkowska, Anna Zgrzywa-Ziemak
Subject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: TQM; management methods; methods integration

Summary/Abstract: The paper presents the results of empirical research on the relationships among TQM and other management methods (benchmarking, BPR, CRM, ERP, LM, outsourcing, six sigma, BSC, TQM, process management, management by competences and knowledge management) conducted in enterprises operating in Poland. The character of key relationships between TQM and other management methods was discussed.

  • Issue Year: 2012
  • Issue No: 272
  • Page Range: 46-56
  • Page Count: 11
  • Language: Polish