Bariery upowszechniania modeli dojrzałości procesowej
Barriers to the dissemination of process maturity models

Summary/Abstract: The paper aims to identify and classify barriers to the dissemination of process maturity models. First, the essence of process maturity and process maturity models were approached. The reference to the diversity of the models described in the literature was made along with the presentation of the benefits of their implementation. Next, based on the current domestic and foreign literature review, indicated restrictions in their implementation were analysed. In the final part, the division of the barriers to the use of process maturity models was made breaking them down to internal and external barriers. Closer attention was paid to the difficulties of the internal nature, to which the main reasons for the lack of interest in as well as implementation of process maturity models were ascribed. They were divided into: managerial, financial, personal, cultural, organisational and technical barriers. Among the external barriers, attention was given to the characteristics of the market environment, type of business in which the subject operates, trends in the application of certain tools supporting the management and requirements of suppliers and customers.

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