POMIAR ZAUFANIA WEWNĘTRZNEGO W ORGANIZACJI
MEASUREMENT OF TRUST INTERNAL ORGANIZATION

Summary/Abstract: The purpose of this article is to identify the role of the workers’ trust in the functioning of modern organizations and to attempt direct measurement of organizational trust. Trust is the key to motivating people, mobilizing them to work and achieve common goals. If people do not trust each other, they will not achieve success. The organization’s credibility is the foundation of employee loyalty. Trust needs strong leadership, commitment, open communication and honest behavior based on strong ethical principles. Despite the great importance of trust in the organization, in practice this is a topic ignored. The study in the university suggest the presence of negative phenomena. Employees feel a low degree of satisfaction. Trust of employees to employers is not the strongest point of tested university.

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