Jakość usług przewozowych w transporcie miejskim w Warszawie
The quality of transport services in urban transport
in Warsaw
Author(s): Joanna Baran, Kamil PalicaSubject(s): Economy, Business Economy / Management, Micro-Economics
Published by: Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
Keywords: urban transport; transport service; passenger
Summary/Abstract: The article characterizes the urban transport system in Warsaw which includes bus transport and rail transport (including tram lines, metro, Urban Rapid Train – SKM). The article presents the results of a survey carried out in 2015 among 210 users of urban transport. The study shows that the inhabitants of Warsaw are satisfied with the level of public services provided by public transport. Characteristics of urban transport of key importance for users are frequency of vehicles and travel expenses (ticket prices).
- Issue Year: 1/2016
- Issue No: 1
- Page Range: 19-29
- Page Count: 11
- Language: Polish