Technologie informatyczne w przedsiębiorstwach TSL
The information technologies in TSL enterprises
Author(s): Joanna DyczkowskaSubject(s): Economy
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: logistics operator; TSL; telematics; customer service
Summary/Abstract: The paper presents the information and telematics systems offered by the TSL enterprises used by senders and recipients of shipments. Customers can use the e-service, which is becoming a standard in the process of contract realizations and includes a full or partial IT support offered by a logistics operator and the use of these systems for individual and institutional clients. The paper presents the information systems offered by DP, DHL and DB Schenker in logistics services
Journal: Marketing i Zarządzanie
- Issue Year: 2013
- Issue No: 31
- Page Range: 195-208
- Page Count: 14
- Language: Polish