SZTUCZNA INTELIGENCJA W ZARZĄDZANIU ZASOBAMI LUDZKIMI: SZANSE I WYZWANIA W OBSZARZE LOGISTYKI
ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE MANAGEMENT: OPPORTUNITIES AND CHALLENGES IN THE AREA OF LOGISTICS

Summary/Abstract: The purpose of this article is to identify applications of artificial intelli‑ gence in human resource management in the area of logistics. The analysis is based on the current literature on the subject. The article analyzes the possibilities and areas of application of AI in logistics in HR. Issues of recruitment process automa‑ tion, performance monitoring, retention management, and HR needs forecasting are discussed. The implementation processes of artificial intelligence have resulted in actions by governments and organizations of countries, such as the European Union, to introduce regulations focusing on ensuring the safe use of AI. It is and will continue to be a key challenge posed by the implementation of AI. In addi‑ tion, future opportunities for developing this technology in the context of human resource management in logistics are discussed. The literature analysis indicates that artificial intelligence will become increasingly applicable in human resource management, supporting and making these processes more efficient. However, it is essential to note that, with the development of this technology, challenges will not disappear. On the contrary, they will arise from several factors, such as organiza‑ tional and human factors.

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