The Impact of Innovative Information Technology on the
Effectivesness of the Tourism Enterprise Management Cover Image

Wpływ innowacyjnych technologii informatycznych na efektywność zarządzania przedsiębiorstwem turystycznym
The Impact of Innovative Information Technology on the Effectivesness of the Tourism Enterprise Management

Author(s): Kinga Podleśna, Martyna Antolak
Subject(s): Business Economy / Management, ICT Information and Communications Technologies
Published by: Społeczna Akademia Nauk
Keywords: new technology; management; tourism enterprises;

Summary/Abstract: The tourism industry is one of the sectors of the economy that requires fast and smoothflow of information. Technological solutions have a huge impact on the quality of servicesprovided by tourism companies around the world. Customer service becomes more effec-tive, personalized and comfortable for travelers thanks to them. The aim of the article wasto show the impact of information technology on the management of a tourism enterprise.Therefore, the basic and most important goal of the study was to collect and presentempirical material regarding the importance of information technology in the practicalmanagement of a selected enterprise. The implementation of the goal was possible thanksto the conducted surveys. The results of the study confirmed that the discussed tech-nologies have a significant impact on the management of a tourism industry enterprise.

  • Issue Year: 25/2024
  • Issue No: 2
  • Page Range: 39-50
  • Page Count: 12
  • Language: Polish
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