Critical commentary on the judgment of the Provincial Administrative Court (WSA) in Warsaw of 27 October 2022, ref. no. file: Vl SA/Wa 2058/22 on the boundary in managing consumer relations with tour operators during the COVID-19 pandemic Cover Image

Glosa krytyczna do wyroku Wojewódzkiego Sądu Administracyjnego (WSA) w Warszawie z dnia 27 października 2022 r., sygn. akt: Vl SA/Wa 2058/22 (granica prawna w zarządzaniu relacjami konsumentów z organizatorami turystyki w czasie pandemii COVID-19)
Critical commentary on the judgment of the Provincial Administrative Court (WSA) in Warsaw of 27 October 2022, ref. no. file: Vl SA/Wa 2058/22 on the boundary in managing consumer relations with tour operators during the COVID-19 pandemic

Author(s): Dominik Borek
Subject(s): Health and medicine and law, Tourism, Court case
Published by: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
Keywords: tour operator; insurance company; consumer; insurance guarantee; COVID-19;

Summary/Abstract: This article cites the facts described in the judgment of the Provincial Administrative Court (WSA) in Warsaw of 27 October 2022, ref. no. file: Vl SA/Wa 2058/22. The scrutinized judgment is of great importance for the market of tour operators and insurance companies in Poland, as it concerns setting the limits of liability for actions of entrepreneurs in extraordinary and unavoidable circumstances.In the judgment in question, two values are considered, namely consumer protection, and resolving doubts in favor of entrepreneurs. These two key axioms should be balanced and assessed appropriately in the light of this controversial ruling.

  • Issue Year: 12/2023
  • Issue No: 5
  • Page Range: 116-123
  • Page Count: 8
  • Language: Polish