IMPLEMENTACJA ANALIZY SWOT I METODY QFD W PROCESIE PROJEKTOWANIA, JAKO KLUCZOWY CZYNNIK DECYZYJNY PRZY WDRAŻANIU ROZWIĄZAŃ CHMUROWYCH W ORGANIZACJI
IMPLEMENTATION OF THE SWOT ANALYSIS AND THE QFD METHOD IN THE DESIGN PROCESS AS A KEY DECISION-MAKING FACTOR WHEN IMPLEMENTING CLOUD SOLUTIONS IN THE ORGANIZATION

Summary/Abstract: The article is devoted to the issues of project management in terms of the effective use of analytical techniques. In the introductory part, the issues of designing were presented and process management, and the requirements for the final product (project, service) were outlined. The study verified the hypothesis that the SWOT analysis and the QFD method significantly contribute to reduce costs, shorten design time and support the process of reconciling the world of suppliers with the expectations of potential customers. In order to verify the hypothesis, an example of the implementation of cloud solutions in an organization (enterprise) was used, where carefully selected data was used, taking into account the desired features of the product (service) by both designers and target recipients. The study used as an example an analysis of the implementation of cloud solutions in an organization (enterprise) in order to verify to what extent analytical tools are useful for supporting the design of such solutions. Conducting a SWOT analysis together with the interpretation of cross tables simultaneously with the use of the QFD method allowed to draw conclusions that answer the question: Whether the presented methods are applicable in the decision-making process of implementing cloud solutions and to what extent the presented analytical techniques support the management process, translating into a reduction in project time and costs, they expose the risk and indicate the critical threats for the organization (enterprise) related to the project in question? The data used in the article were selected deterministically, omitting the survey process, because the purpose of the article is to verify the possibility of using the presented analytical techniques. The weighting coefficients of the features in the SWOT analysis were also selected objectively using the qualitative method, while thinking about further development of the research, a survey of the expected features of the product (service) should be conducted on the appropriate group of respondents, which would allow to increase the credibility of the research results. The methodology used in this research can be implemented in the process of designing similar ICT solutions.

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