Zarządzanie jakością w procesie magazynowania - na przykładzie firmy X (case study)
Quality Management in the Warehousing Process - on the Example of Company X (Case Study)

Summary/Abstract: The aim of the article is to analyze the concepts of quality management in the context of the storage process. Definitions and concepts based on literature were presented and quality management was analyzed on the example of a selected enterprise. The analysis was made on the basis of literature studies. Concepts of work quality and views on quality from the point of view of the supplier and consumer were presented. The work consists of three parts, in which historical definitions of quality created in ancient times and their changes to modern times are discussed. The second part presents concepts related to the quality of work and its impact on the social quality of life. The third part presents logistics operations in the warehousing process on the example of case study in company X.

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