Изкуствен интелект и управление на многообразието: влияние на дигиталната трансформация върху дискриминацията и реализацията в труда
Artificial Intelligence and Diversity Management: the Impact of Digital Transformation on Discrimination and Labour Market Realisation

Author(s): Irina Danailova
Subject(s): Economy, Business Economy / Management, Human Resources in Economy, ICT Information and Communications Technologies, Socio-Economic Research
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: diversity management; discrimination; labour market realization; human resource management
Summary/Abstract: The paper presents selected empirical studies demonstrating that digital transformation both facilitates and hinders the implementation of the principles of diversity, equality, and social inclusion in the workplace. Empirical evidence indicates that artificial intelligence systems may reproduce and even reinforce existing patterns of discrimination, as they are trained on large datasets that have not always been systematically screened for historical biases, stereotypes, and discriminatory patterns. It is therefore recommended that digital transformation be understood not only as a technological process but also as an organisational and ethical one, in which the effective management of diversity requires the deliberate integration of the technological capabilities of artificial intelligence with the principles of equality and non-discrimination.

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