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Implementation of e-Commerce Software Solutions on the Example of Valigara Software

Author(s): Uroš Todorović,Dragana Petrovic,Vladimir Vuković / Language(s): English Issue: 1/2022

The paper will explain the concept, origin and development of e-commerce and the most important online stores, and then implement Valigara software in e-business. Valigara software itself is a unique multi-channel online jewellery sales management system. The authors will do business on ETSY and eBay online stores, as the software is best integrated with these online stores. First, the paper will show how models are created and how variations and without are made from models. Then the products themselves will be placed on the store, the best practices of SEO listing optimization and price insertion. This paper explained how Valigara software works in major online stores, and above all, the author will concentrate on ETSY and eBay. It will explain how the software works, why it is desirable to integrate it, best practices in online stores, and how to promote sales, use promotions, and other opportunities provided by the software itself.

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Reviving Productivity Growth in Urban Economies

Author(s): Dragoș Mihai Ungureanu / Language(s): English Issue: 1/2022

The COVID-19 pandemic is affecting productivity growth in many ways (e.g. through human capital, investment, resource reallocation, frictions to global value chains, etc.) and is likely to leave scars. Fostering digitalisation and intangible investment can help the recovery thanks to their overall positive impact on productivity. Key policies to unlock productivity growth include: high-quality investments in innovation, human capital and infrastructure, well- functioning labour and product markets to facilitate resource reallocation also across sectors, to absorb the shock of the crisis, facilitating access to finance and liquidity, and a supportive business environment. There must be strong value added in international cooperation for productivity-enhancing policies: international cooperation can allow the sharing of information on lessons learnt and best practices. Moreover, common efforts and joint initiatives (for example, in investment) can maximise the impact of the measures and the positive spillovers.

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A Study of the Effects of Occupational Health and Safety and Work Environment on Employees’ Job Performance in a Manufacturing Organisation of Lagos Metropolis, Lagos, Nigeria

Author(s): Babalola Oluwayemi Oginni,Kolawole Sunday Ajibola,Toyin Solomon Olaniyan / Language(s): English Issue: 1/2022

The study examined the effect of occupational health and safety and work environment on the employees’ job performance using manufacturing organisation in Lagos Metropolis as the unit of analysis. aside this, the study identified the relationship among occupational health and safety, work environment and employees’ job performance and singles out the dominant factor that contributed more in terms of potency to factors affecting employees’ job performance. Research questionnaire was the instrument used in data collection which was administered to 189 respondents while convenience and random sampling techniques were applied. The result sh ows that each of the variables i.e. occupational health and safety and work environment are significant at p < 0.05 where F c = 39.494 > Ft = 2.821 which was further supported by the result R2 of 73% responsible for what happens in employees’ job performance and work environment with the higher value of β = 0.308 was found to contribute more as a factor to explain variables with potency to affect employees’ job performance. It was concluded that high premium should be placed on the work environment and occupational health and safety of employees and recommended that there is need to create a family-like atmosphere to work environment friendly and safe.

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What Will the Future of Creativity and Innovation in Public Relations Look Like?

Author(s): Elena Gurgu,Milena Ilić,Sabyasachi Rath,Ioana-Andreea Gurgu / Language(s): English Issue: 1/2022

In this paper we talk about creativity in public relations, that is clear that we need. For us, creativity in public relations can be a mean, a novel way to accomplish an objective more easily, more efficiently and more quickly. It is clear that every client appreciates creativity, but in many situations it does not translate into events or visible messages for a mass audience and then it is not visible. We also talk in our paper about the profile of a creative relationalist, that must be: involved, informed, avid after work, possessing theoretical knowledge, having flexible and positive thinking, being visionary. In this paper we will try to demonstrate that creativity can occur in one of the following situations: either in strategy (positioning, planning), or in execution (tactics, presentation materials, information).

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Organizational Expertise and Decision Making in Corporate and Complex Organizations

Author(s): Stefano Amodio / Language(s): English Issue: 1/2022

The ability to carry out coordination tasks within the group is identified with the leading role of the group itself. If this ability manifests itself continuously, it is an indispensable premise for the attribution of leadership to the one who demonstrates and exercises it. Leadership is therefore a quality, a gift that is not only a factor of appreciation for the individual, but also a valuable resource for the group. It usually happens that one or more members of an organization find it important to engage in seeking some influence on other members; this means making attempts to exercise authority. If these attempts are successful and are repeated over time, they can actually confer leadership on the one who has been the protagonist. in whatever sector they operate, companies need to reap the benefits offered by leaders capable of generating the emotional resonance in the company that allows everyone to realize their aspirations and make their potentials concrete.

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Problems and Restrictions in the Management of Digitization Projects in Large Companies

Author(s): Aurelian-Virgil Băluță,Alexandru Rada / Language(s): English Issue: 1/2022

The paper has the following chapters: the need for a good result from the cost-benefit analysis, multi-disciplinary elements in the management of digitization projects, knowledge management in digitization projects, ethical issues - restrictions in digitization projects, natural opposition to change of organization. The use of cost-benefit analysis has the following moments of use: before its launch or choosing the option to carry out the project, if the need for a project for which there are several implementation options has been established by other methods. In digitization projects, one of the concepts used more and more is that of smart infras tructure. Recent management talks about the fact that systems are much more important now than before. One of the problems with current systems is connection. In the case of digitization projects, there are also components that aim only at acquiring the skills necessary for new technological systems or work procedures. In their case, there are many elements already established in the field of education. One of these is the relationship between the importance given to certain knowledge and its usefulness. The process of globalization has extended internationally the regulation of the ethics of certain professions, including in the field of ITC and project management in large companies. The professional ethics as restriction of digitization projects are applicable not only to multinational companies, but to all those operating in a global market. Staff confidence in the usefulness of digitization projects must aim for maximum capacity. Digitization can be conceived as a solution to increase the revenue of the companies as a financial source to motivate the staff.

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The Effects of Business Process Management on Organisational Productivity: A Study of Selected Banks

Author(s): Abayomi Olarewaju Adeoye,Kafiu Sunkanmi Odusanya / Language(s): English Issue: 1/2022

This study examined the effects of business process management on organisational productivity. Survey research design type was adopted for the study. The population was characterized with both genders (that is male and female workers) in Guaranty Trust Bank and United Bank of Africa. A sample size of two hundred and twenty-one (221) staff was selected. The sampling technique that was used was Random Sampling Technique. Data collected were analyzed using frequency, descriptive and all stated hypotheses were analysed using Pearson Correlation and the findings indicated that there was a significant relationship between change in process and competitive advantage; also, the finding showed that there was a significant relationship between radical redesign and sales growth. The study therefore recommended that during the reengineering of the processes, organizations should stress on their planning as well as strategies.

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Tax Aggressiveness and Firm Value: Evidence from Publicly Listed Industrial Goods Companies in Nigeria

Author(s): Imade Osazee Graham,Segun Idowu Adeniyi / Language(s): English Issue: 1/2022

In this study, the relationship between tax aggressiveness and firm value among publicly listed industrial goods companies was examined. Ex-post facto research design was used and data obtained from the financial statements and accounts from 2006-2020. Data (non-debt tax shield, cash effective tax and revenue growth) obtained were analyzed using summary (mean, median, standard deviation, minimum and maximum values, Karl Pearson correlation) and inferential (variance inflation factor, ordinary least square, fixed and random effects, Hausman specification tests) statistical tools. Findings indicated that tax aggressiveness has positive and insignificant impact on firm value on publicly listed industrial goods companies. Given the findings of the study it was recommended that the relevant tax institutional framework and authorities of Nigerian firms must ensure that the corporate governance provisions and tax implementation be strictly followed to by the publicly listed industrial goods companies in Nigeria in order not to compromise the use of aggressive tax mechanisms.

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Taxes and Profitability of Deposit Money Banks in Selected African Countries

Author(s): Clement O. OLAOYE,Ifeoluwa Odunayo Fasanmi / Language(s): English Issue: 1/2022

This study examined the effect of taxes on profitability of Deposit Money Banks in selected African countries. Objectively, the study examined the effect of company income tax and education tax on profitability of DMBs in selected African countries in terms of return on equity and return on assets. Ex-post facto research design was adopted and the population covered all the 14 quoted Deposit Money Banks in Nigeria; out of which, 10 banks were purposively selected. Secondary data obtained from the audited annual financial statement of the selected banks for 10 years spanning from 2010- 2019 was used. Panel regression of fixed and random effect estimation was to test the formulated hypotheses and this was carried out after descriptive statistics and Pearson correlation. It was discovered that corporate income tax exerts a positive but insignificant effect on profitability of deposit money banks in terms of return on equity and return on asset to the tune of 0.011(p=0.503 > 0.05) and 0.001(p=0.617 > 0.05) respectively. Education tax was found to have a positive and significant effect on return on equity to the tune of 0.006(p=0.047 < 0.05 ). However, it has a positive but insignificant effect on return on asset to the tune of 0.0005 (p=0.317 > 0.05). Based on the findings made, it was established that there was a statistically significant effect of taxes on the profitability of Deposit Money Banks in Nigeria. Thus, it was recommended that the tenets of the ability to pay tax on company income tax and education should be upheld by the relevant tax authorities in Nigeria. This might afford firms with financial crises and low profitability to pay commensurate taxes.

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The Relationship Between Big Data-Driven Technologies and Performance Management Strategies Applied to Companies in the Hospitality, Tourism & Travel Industry.

Author(s): Elena Gurgu,Raluca-Ileana Zorzoliu,Luminița Pistol,Ioana-Andreea Gurgu,Camelia Ungureanu,Gica Nae / Language(s): English Issue: 4/2021

In this paper we will discuss about big data-driven technologies that the tourism industry has adopted along the way, especially in recent years, as well as the top trends based on artificial intelligence that radically transform travel in the future. The big data-driven technologies of the future in the tourism industry, which are essentialy based on artificial intelligence - AI, augmented reality - AR, Machine Learning - ML, virtual reality - VR and the Internet of Things - IoT, are those that have dictated new trends in efficient management strategies at the level of companies operating on the tourist market. Here we tried to bring arguments, with figures and statistical data taken from international statistics, but we also appealed to the opinions of several authors from around the world who wrote in the last years in their articles published in prestigious international journals on the impact of new information technologies on increasing the turnover in tourism, increasing the sales of tourist packages, diversifying the tourist offer to customers or easier ways to find the perfect destination, to make a reservation easier or to pay for a tourist service in much more advantageous and faster conditions. All this represents the role of companies' efforts and their strategic management, which is more efficient and adapted to the requirements of the constantly moving and evolving market, a tourist market that has largely moved to the online environment and is increasingly helped by software and robotization transformations, such as virtual assistants, computer programs for image analysis, search engines, imaging recognition systems, robots, autonomous cars, drones or IoT. However, it can be seen that despite the promise made by AI, many travel companies do not realize yet the full potential offered by big data-driven technologies.

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AI Assisted Diagnostics in Health Management

Author(s): Svetlana Novaković Carević,Jasmina Bašić,Irina Dijmărescu / Language(s): English Issue: 4/2021

Healthcare suffers too much pressure in a context where there is no room for experimentation or mistakes, given the fatal consequences and unpredictable outcomes. This paper aims to present the specifics of health management and usage of artificial intelligence to improve work performance, job satisfaction, and, most importantly, patients’ health. This is achieved through the introduction of an artificial intelligence system in healthcare facilities.

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The Role of Artificial Intelligence in Business Management System

Author(s): Elvin Mammadli / Language(s): English Issue: 4/2021

The concept of artificial intelligence is accepted as one of the important research areas in the field of computer engineering and the driving force of technology since the first half of this century. Artificial intelligence is a research area that aims to examine and formulate mental functions related to intelligence in humans with the help of computer models and to apply them to artificial systems. According to a broader definition, artificial intelligence is computers equipped with human intelligence capabilities such as acquiring information, perceiving, seeing, thinking and making decisions. Although important developments in the field of artificial intelligence (AI) have been achieved today, the level of research is still in the incubation phase. With each passing day, artificial intelligence researchers introduce new inventions and innovations that will help redefine artificial intelligence. Some even say that Artificial Intelligence is an absolute concept that cannot be defined by looking at these developments.

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Using Smart Digitization in Hazardous Waste Management

Author(s): Viorica Popa,Mihail Ciobanu / Language(s): English Issue: 4/2021

The global information society is growing at a fast pace. At the same time, the increase in purchasing power, urbanization and industrialization in many developing countries have led to an increase in the quantities of products placed on the market and respectively purchased, thus generating large volumes of toxic waste. Thus, digitization and connectivity are critical to help achieve the Sustainable Development Goals, the transition to an increasingly digitalized world also involves multiple risks due to irrational consumption of resources and mismanagement of waste. In our view, the problem of hazardous waste management is possible by implementing modern and smart digital technologies in waste management, and by implementing waste digitization will improve the health of planet Earth, will reduce the negative impact of pollutant emissions on the environment, will restore essential ecosystems to ensure our long-term sustainability. Thus, the use of waste as a resource is necessary to reduce the need to extract new resources. This study was developed within the State Program 20.80009.0807.22 Development of the mechanism for the formation of the circular economy in the Republic of Moldova.

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Corporate Identity and Corporate Website: Quantitative Evidence from Selected Banks in Nigeria

Author(s): Mustapha Tosin Balogun / Language(s): English Issue: 4/2021

Research establishing the mediation of corporate identity and corporate website is still at its infancy. Researchers have established the necessity to have stakeholders’ confidence through the creation and maintenance of functional website, while others concluded that it is an organisational strategy for success in the market place. The failure of Nigerian banks to have a univocal corporate identity definition and understanding of how to construct a corporate website that can communicate desired corporate identity for stakeholders confidence hold sway. This study examined how banks in Nigeria developed their corporate identity through their corporate website. The theory of social construction was used to discuss the relationship among corporate identity and corporate website. A quantitative approach was adopted using questionnaires to customers of three selected banks based on their international status. 520 copies of the questionnaire were distributed to selected customers of the three banks who use electronic banking applications via the corporate website. 473 copies of the questionnaire were returned and found useful for the study giving a 79% response rate. Data were analysed using correlation analysis. Findings revealed that the banks use their website to disseminate generic, distinctive, transformative and innovative corporate personalities. Also, there is a significant relationship between corporate identity and corporate website (r=0.616; P=0.000). Based on these findings, Management of firms should strive for higher commitment and guarantee from the stakeholders through a continuous communication and feedback using the websites that offer quality and timely information that maximize their welfare and wealth. There is a need for firms’ management to pay adequate attention to the nature of corporate identity that will be reflected by their websites in terms of culture, ethos and philosophy guiding their operations and expectations. Further studies can consider other aspects of corporate websites that can influence corporate identity and image in Nigeria while the use of websites in promoting corporate identity and image should be encouraged as a means of creating deeper deliberations on how several measures of corporate websites can influence the development of corporate identity and image.

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A Systematic View Regarding Business Rethinking in the Context of Supply Chains Sustainability

Author(s): Iuliana Petronela GÂRDAN (Geangu),Daniel Adrian Gârdan,Claudia Gabriela Baicu,Daniel Constantin Jiroveanu / Language(s): English Issue: 4/2021

The crisis generated by the pandemic has challenged the hospitality industry on multiple layers. We are not talking only about the reduced number of customers and instability of the tourists flows, apart of the total lockdown from the beginning of the pandemic, but, we are referring to the managerial and marketing capabilities of hospitality companies to deal with profound changes along their supply chains. The present paper proposes a systematic review aimed to highlight the main directions in which the scientific literature from the field is analyzing the complex issue of hospitality supply chain sustainability implementation. Authors have been selected only articles from journals, conferences or books indexed in the last five years within Web of Science databases. The results of the analysis are showing that implementation of sustainability related principles along the supply chains, combined with a proper sustainable human resources management and a special view upon the customer relationship management offers to the hospitality field companies a certain sum of strategic instruments in order to cope with the huge challenge imposed by the pandemic. The future business models adapted entirely to a post-pandemic economy should emphasize a sustainable type of consumer behavior and a supply-delivery chain based on intelligent” out of the box” collaboration between organizations along the chain.

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Assessments of Socio-Economic and Demographic Factors Influencing Insurance Buying Behaviour among Small and Medium-Sized Enterprises in Lagos, Nigeria

Author(s): Sanusi Nureni Alaka,Sunday Stephen Ajemunigbohun,Mustapha Tosin Balogun / Language(s): English Issue: 4/2021

Socio-economic and demographic metrics are important yardsticks in the behaviour pattern of an individual. They influence the behavioural attitude of people to perceive the image of insurance as an intangible, inseparable, variable, and transferable product. Therefore, this study aimed at assessing the effects of socio-economic and demographic factors on insurance buying behaviour, with specific reference to the perceptions of selected SMEs in Lagos, Nigeria. The study adopted a cross- sectional survey research design. The study population consisted of the total number of registered SMEs recorded in Lagos State at 11,666. Thus, a single-stage cluster sampling technique was employed in the questionnaire distribution and data collection processes. A total of 386 copies of questionnaire were distributed, of which 243 were found usable which represented a 63% response rate. The major statistical technique employed was multivariate regression. This study confirms the importance of socio-economic and demographic factors in the behavioural evaluation of insurance purchases in Lagos, Nigeria. This study recommended that insurance providers in Nigeria should attempt to tailor insurance products in a lovable and affordable manner to SMEs’ operators/owners in a bid to sharpen their socio-economic and demographic risk attitudes. More so, SMEs operators should try to shift their desire to manage the thrust of risk-off to the insurance providers for adequate business, economic and financial security. Given this implication, similar studies should be carried out in other industries in this country.

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New Types of Business Developed in the Pandemic

Author(s): Raluca Ionela Cretoiu,Anca Ungureanu,Adrian Ungureanu,Ana Maria Mihali,Silvia Rașcu Pistol / Language(s): English Issue: 4/2021

The impact that COVID-19 had, especially on business, although it could not be anticipated, was a real challenge for entrepreneurs, from which they had to learn, and were determined to develop their creativity, coming up with solutions. and proposals for survival. The pandemic has opened up a number of opportunities for business owners to meet the ever-changing needs and demands of consumers. Opportunities are identified and exploited only by those entrepreneurs who think ahead, who eventually become successful entrepreneurs later. According to the United States Census Bureau, more than 4.4 million new businesses were created in the United States in 2020 - the largest number of new businesses recorded to date. The emergence of several types of business that developed in the pandemic was possible precisely due to digitalization and the evolution of technology.

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The Behavioral Theory of the Firm: Foundations, Tenets and Relevance

Author(s): Joel Isabirye / Language(s): English Issue: 4/2021

The Behavioral Theory of the Firm has for over fifty years shaped a section of economic thought on the nature and functioning of the firm. In this paper, this theory is reviewed with a focus on its foundations, tenets and relevance. The paper posits that the Behavioral Theory of the Firm set out to distinguish from previously known analytical models of the firm. It drew in an interdisciplinary model and explored the firm in more diverse ways than before. The foundations of the theory, its tenets and relevance are discussed. Often traced to Richard Cyert and James March, whose A Behavioral Theory of the Firm (1963) text seemed to commence this theory, the evidence shows that their seminal work was one of several other contributions to its development. What is not in dispute is that the seeds for a Behavioral Theory of the Firm were sown at the Carnegie Mellon University in or around the mid-20th century. Broadly the Behavioral Theory of the Firm conceives the firm as a unit of production with goals, and a dominant coalition that harmonizes different interests of its stakeholders into those goals.

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Board Characteristics and Corporate Social Disclosure of Listed Firms in Nigeria

Author(s): Stella Ogechukwu Okezie,Rose Alichi,Michael Chidiebere Ekwe / Language(s): English Issue: 4/2021

This study examined board characteristics and corporate social disclosure of listed firms in Nigeria. Five (5) years’ time series and cross sectional data from 2016-2020 was sourced from the annual financial reports of the firms in the study. Diagnostic test was done on the data and panel least squares regression method of data analysis was employed. The results indicated that board size and frequency of board meetings have no significant effect on corporate social disclosure while board independence was positive and significant for corporate social disclosure of listed firms in Nigeria. On the basis of these findings, the study recommended that independence of the board should be sustained in order to achieve a higher degree of corporate social disclosure that will promote better environmental well - being for all.

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Perceived Organizational Culture, Co-Worker Support, Work Performance, and Employee Demographics as Correlates of Organizational Commitment

Author(s): Foluso Philip Adekanmbi,Wilfred Isioma Ukpere / Language(s): English Issue: 4/2021

This study investigates the perceived organizational culture, co-worker support, work performance, and employee demographics as correlates of organizational commitment within Nigeria’s manufacturing industry. The current sample was taken from ten manufacturing organizations in Oyo and Lagos States of Nigeria. Data retrieved were analyzed and presented in tables. Nevertheless, this paper applied a cross-sectional survey approach, of which the survey forms were randomly disseminated. However, out of 500 surveys, 476 were suitable for investigation and analyzed with Statistical Packages for Social Sciences (SPSS vs. 27). The objectives of this paper were to find out if there are correlations between perceived organizational support, co-worker support, work performance, employee demographics, and organizational commitment and to determine how organizational commitment can be enhanced and made consistent within Nigeria’s manufacturing sector. The present results established a strong and significant positive correlation between perceived organizational culture, co-worker support, work performance, employee demographics, and organizational commitment within Nigeria’s manufacturing industry. Therefore, the management of manufacturing industries should ensure a good and consistent strategy that makes employees committed to organizational culture, encourage support among co-workers and increase better work performances.

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