Improving the Process of Certification of Hotels in Bulgaria Cover Image

Усъвършенстване на процеса на сертифициране на хотелите в България
Improving the Process of Certification of Hotels in Bulgaria

Author(s): Stelina Spasova
Subject(s): Economy, Tourism
Published by: Икономически университет - Варна
Keywords: Balneology; European Spas Association; quality; certification; SPA
Summary/Abstract: The report presents a systems of quality certification of real estate for balneology and SPA tourism. Discussed are the procedure and criteria for obtaining a certificate of the European Spas Association. Analyzed is the legal framework for certification of balneology and SPA services in Bulgaria.