The Role and Importance of Public Policies. How Do Governments Should Intervene to Protect the Rights of Employees in Digital Labour Platforms
The Role and Importance of Public Policies. How Do Governments Should Intervene to Protect the Rights of Employees in Digital Labour Platforms

Author(s): Eneida Sema, Inva Kociaj
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Digital platforms; Digitization; Public policy; Digital work
Summary/Abstract: Platform work has gained policy attention in recent years due to the expansion and diversification of business models and their growth in terms of employment and income. Today, we are all facing new forms of employment, which are directly influencing employment policies, the labour market, the informality of the economy, and the creation of new jobs. Working on digital platforms is one of the new forms of employment created in recent years, as a result of the development of technology and digitalization. Employees engaged in digital work platforms are encountering major challenges, such as obtaining employee status, employment contracts, and the lack of a legal framework. On the other hand, states with their law enforcement bodies are facing challenges in designing appropriate policies for this category of employees. The purpose of this paper is to address the importance of public policies and the role played by governments, together with law enforcement bodies, to create the right package of public policies and the legal framework, in order to respect the principle of decent work in digital work platforms. . Using the qualitative method, in this paper, the purpose of drafting public policies by governments, to guarantee the rights at work for employees of digital platforms, will be mainly related to the work contract, working time, payments, insurance at work, the storage of personal data, and the evaluation of work through algorithms.

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