Management Model of the Virtual University – Quantitative Research on the Processes Dimension
Management Model of the Virtual University – Quantitative Research on the Processes Dimension

Author(s): Viorica Comsa, Ion Verzea, Adrian Vilcu
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Virtual university; Management of virtual university; Virtual education; Processes dimension
Summary/Abstract: Management in the virtual university (VU) entails a series of interventions that the management team can use to anticipate, organize, coordinate, and control each structural dimension, starting with specific educational processes, human resources, technical resources, support services, and organizational structure. The paper aims to provide an overview of the particularities of decision-making projected on VU’s processes dimension, which involves online teaching-learning-evaluation, interaction and communication, and the design and development of online courses. The survey findings indicate that managing a VU significantly depends on managerial actions such as planning and organizing online educational processes. The research results on processes highlight the most important managerial actions: prioritizing the actions of the staff involved in the online teaching-learning-evaluation processes in close correlation with a clear definition of their roles, tasks, and responsibilities is crucial. This study aids traditional university management in integrating online approaches and organizing courses in a flexible online environment under the umbrella of the VU model.

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