Motivation and Managerial Role in the Hybrid Work Environment
Motivation and Managerial Role in the Hybrid Work Environment

Author(s): Žikica Milošević, Andrea Ivanisevic, Alpar Lošonc, Ivana Katić, Danijela Ćirić Lalić, Minja Bolesnikov
Subject(s): Social Sciences
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: Managers; Motivation; Hybrid work model; Pandemic; COVID-19
Summary/Abstract: Hybrid work environment was discussed even before the COVID-19 pandemic and the arrival of Generation Z en masse, and it was implemented in some areas, but the pandemic period marked a clear disruption event, changing the work environment forever. Instead of teleworking, which was prevalent during the pandemic times, or switching back to full office work, hybrid work environment has become the obvious solution that could preserve “the best of both worlds”: instead of “toleration occasional teleworking” it has become widely seen as an “inseparable part of competitive advantages” for both the organisation and employees. Work/life balance and work/life flexibility are increased in the hybrid model, the autonomy, competence, and connectedness can reach the optimal balance, and the productivity has risen, thus enabling the competitive advantage. A hybrid model seems to be an optimal solution for the future job market, where employees with task-based jobs can feel moti¬vated, especially in so-called creative industries. The managerial role in this future job market is crucial, since it has changed drastically in the last 4 years, and the more flexible managers, who are less control-obsessed and possess tacit knowledge and motivational skills will progress more in the new work environment, which include territorially dispersed workers, like digital nomad, the full-time office workers and the “hybrid workers” all at once. The managers who observe which factors can yield the best results and what model suits which workers may lead their organisations to better results as a consequence of this new flexibility.

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