The Role of Foreign Languages in Tourism: between Education and Practice
The Role of Foreign Languages in Tourism: between Education and Practice

Author(s): Veronika Denizova
Subject(s): Language and Literature Studies, Foreign languages learning, Applied Linguistics, Language acquisition
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: tourism; foreign language; education; career development
Summary/Abstract: This paper examines the role of foreign languages as a key element of the quality of tourism services and career development in tourism. The research combines two empirical approaches: a survey among students in the field of tourism and an analysis of job listings in the sector. The aim is to identify similarities and differences between students' expectations, their foreign language background and the actual requirements of the labour market. The results outline the most frequently sought languages, students' expectations and the importance of language education for the quality of service in tourism and for the career development of the sector’s employees.

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