CHALLENGES IN TELEMEDICINE ADOPTION AMONG THE AGING POPULATION
CHALLENGES IN TELEMEDICINE ADOPTION AMONG THE AGING POPULATION

Author(s): Sanja Pešić
Subject(s): Health and medicine and law, Gerontology, Welfare services
Published by: Sveučilište Josipa Jurja Strossmayera u Osijeku, Ekonomski fakultet u Osijeku
Keywords: telemedicine; healthcare; aging population; digital literacy;
Summary/Abstract: This paper examines the challenges older adults face in adopting telemedicine, focusing on digital literacy, physical and cognitive limitations, emotional and social barriers, and economic and infrastructural constraints. A systematic literature review was conducted, analyzing 24 peer-reviewed studies published between 2020 and 2025 across databases, including PubMed, Web of Science Core Collection (WoSCC), and Google Scholar. The findings reveal consistent barriers worldwide: low digital literacy, limited access to technology and the internet, fear of privacy breaches, preference for in-person consultations, and lack of confidence in digital tools. These issues are particularly pronounced among older adults with chronic conditions and lower socio-economic status. Although telemedicine offers numerous benefits—such as increased access to care, cost reduction, and support for independent living, its practical implementation among aging populations remains limited. Future research should adopt an interdisciplinary approach, integrating healthcare, technology, economics, and psychology to develop inclusive and user-friendly telemedicine systems. Practical and social implications include the need for targeted digital education programs, simplified technology interfaces, financial support, and supportive healthcare policies to reduce the digital divide and promote equitable access to healthcare services for older adults.

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