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Efficient Hospital Management Based on Risk Assessment Principles

Author(s): Boyko Mirazchiyski, Elisaveta Geretto, Rumen Iliev, Zlatitsa Petrova
Subject(s): Social Sciences, Economy, Business Economy / Management, Sociology, Health and medicine and law
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: Risk Management; Quality; COVID-19; Risk Assessment; Security and Safety
Summary/Abstract: Risk management is potentially more important in healthcare than in any other industry. It is the process by which an organization methodically studies potential risks in order to better healthcare quality. We surveyed the opinion of staff at University Hospital for Active Treatment – Burgas with regards to the challenges and difficulties of the work process within COVID-19 epidemic. Material and methodology: Anonymous survey of 265 medical staff was performed, questionnaire contains 27 questions. Conclusion: Risk management can be used proactively to identify and manage risks. An established, well-functioning risk management program contributes to the provision of error-free health care and contributes to quality health care.