Remedies for lack of conformity of the digital content or digital services with the contract Cover Image

Środki ochrony prawnej konsumentów w przypadku braku zgodności treści lub usług cyfrowych z umową
Remedies for lack of conformity of the digital content or digital services with the contract

Author(s): Klaudia Koman
Subject(s): Civil Law, EU-Accession / EU-DEvelopment, ICT Information and Communications Technologies, EU-Legislation
Published by: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
Keywords: digital content; digital services; consumer protection; harmonization; directive; conformity of the digital content or digital services with the contract; remedies; implementation; contract law;

Summary/Abstract: Directive 2019/770, adopted on 20 May 2019, focuses on the rights and obligations of parties contracting for the supply of digital content or digital services. Member States shall implement the EU act into their domestic legal systems by 01 July 2021. Until the publication of the proposal for the Directive, digital content and digital services were not extensively regulated in most Member States. Providing real consumer protection while buying digital content or digital services depends on the correct interpretation of the provisions of Directive 2019/770. Therefore, this article focuses on the analysis of the key issues of the Directive, namely the requirements for conformity of digital content or digital services with the contract, and the remedies for consumers for the failure to conform.

  • Issue Year: 9/2020
  • Issue No: 7
  • Page Range: 24-33
  • Page Count: 10
  • Language: Polish