Opportunities for Implementation of Chatbot in Real Estate Agencies Cover Image

Възможности за приложение на чатбот в агенциите за недвижими имоти
Opportunities for Implementation of Chatbot in Real Estate Agencies

Author(s): Dragomir Boyadjiev
Subject(s): Economy, Human Resources in Economy, ICT Information and Communications Technologies
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: Chatbot; artificial intelligence; machine learning; real estate agencies

Summary/Abstract: The modern world is characterized by the entry of artificial intelligence in various areas of business. The need to save time and resources implies the use of new solutions, one of which is the chatbot. The article discusses: the chatbot, its essence, types of chatbot, basic principles of work, opportunities to facilitate the work by using chatbot. Particular attention is paid to the possibilities and advantages of using chatbots in real estate agencies.

  • Issue Year: V/2021
  • Issue No: 2
  • Page Range: 85-88
  • Page Count: 4
  • Language: Bulgarian