From theories of efficiency to specifications for assessment of the efficiency of municipal services
From theories of efficiency to specifications for assessment of the efficiency of municipal services
Author(s): Agnieszka KwarcińskaSubject(s): Economy, National Economy, Business Economy / Management, Public Finances, Socio-Economic Research
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: efficiency; efficiency of municipal services; the features of municipal services
Summary/Abstract: This article presents issues related to assessment of the efficiency of municipal services from the point of view of both theories of efficiency available in literature and the specific features of municipal services. Many attributes of municipal services differ from those of other services. Therefore, to consider municipal services from the perspective of efficiency, the need to adopt separate assessment criteria arises. This article aims to present the prevailing trends in research regarding the assessment of the efficiency of municipal services within the context of theoretical considerations available in economic literature.
Journal: European Journal of Service Management
- Issue Year: 27/2018
- Issue No: 3/1
- Page Range: 127-133
- Page Count: 7
- Language: English