CASE STUDY: EXPECTATION GAP BETWEEN MANAGER'S REQUIREMENTS AND EMPLOYEES' ACQUIRED KNOWLEDGE
CASE STUDY: EXPECTATION GAP BETWEEN MANAGER'S REQUIREMENTS AND EMPLOYEES' ACQUIRED KNOWLEDGE

Summary/Abstract: High-Tech Companies operate in a most competitive environment considering the complexity of the global markets and the knowledge-intensive demands in the context of their Research and Development (R&D) extensive activity. Considering the ultimate goal of longterm success, innovation is considered the main parameter which reflects on the necessity for scientific and technological leadership. This article will introduce the problem of 'Expectation Gap between Manager's Requirements and Employees' Acquired Knowledge' with considerable influence on the quality of the R&D process in general and to 'Knowledge Management' (KM) in particular. Following scholars' opinion in the context of knowledge-intensive environments, the issue of employee evaluation will be considered a key objective. This case study should be viewed as a preliminary research which is intended to illustrate the various aspects of the mentioned gap, in an attempt to establish the characteristics of a future, more comprehensive research.

• Details
• Contents