Usage of IT tools in logistics services design – opportunities and challenges
Usage of IT tools in logistics services design – opportunities and challenges
Author(s): Andrzej RzeczyckiSubject(s): Economy
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: process design; logistics services; IT tools
Summary/Abstract: The article has to present the possibilities of using IT tools to model processes for the design of logistics services. This paper will focus on the capabilities of ADONIS system, in on-premise and SaaS versions, indicating the simulations and analytical capabilities of these solutions. The object of this analysis will be the services processes provided by 3PL operators.
Journal: European Journal of Service Management
- Issue Year: 25/2018
- Issue No: 1
- Page Range: 259-265
- Page Count: 7
- Language: English