MERKEZİ HEKİM RANDEVU SİSTEMİ ve RANDEVUSUZ HASTALARIN BEKLEME SÜRELERİNE YÖNELİK ÇALIŞMA: BİR KAMU HASTANESİ ÖRNEĞİ
DOCTOR APPOINTMENT SYSTEM AND DISAPPOINTMENT PATIENTS FOR WAITING TIMES STUDY: AN EXAMPLE OF A PUBLIC HOSPITAL

Summary/Abstract: The widespread use of information systems today makes people's lives much easier. In areas such as health, where the external environment and technology change rate is high, the information system should be used effectively and efficiently. Nations are developing various systems to ensure that their citizens can easily access health and prevent time loss. Republic of Turkey Ministry of Health to ensure easy access to health services, in order to increase the quality of health services in selected pilot regions with health transformation program has started in 2010. Appointment System Center physician practices. The main goal of the Central The physician Appointment System is to reduce the examination queues and to help the citizens who use the application to plan their time correctly. It is very advantageous for the users of the Central Physician Appointment System. However, these opportunities offered by the state can make it more advantageous and a local examination system can be developed to be examined in citizens who cannot benefit from the central physician appointment system, and improvements can be made in a way that does not affect the physician's performance under certain conditions. In this study, in which the central physician appointment system will be dealt with in detail, country-based comparison will be made over the systems and the system layout and the aspects to be developed over a sample public hospital will be discussed.

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