Enhancing the quality of the privately owned primary QFD method Cover Image

Poboljšanje kvaliteta rada privrednog suda primenom QFD metode
Enhancing the quality of the privately owned primary QFD method

Author(s): Milutin Đuričić, Ivana Obućina, Milan Đuričić
Subject(s): Economy
Published by: Visoka škola za poslovnu ekonomiju i preduzetništvo
Keywords: Quality function deployment; quality; customers; Commercial Court

Summary/Abstract: The decisions of the Commercial Court and its quality are highly dependent on the quality of the prior legal process itself. The application of modern methods of quality improvement could bring us with reaching verdicts of higher quality, as well. This paper presents us with the improvements of the Commercial Court in Užice made through applying QFD method.

  • Issue Year: 1/2013
  • Issue No: 1
  • Page Range: 89-95
  • Page Count: 7
  • Language: Serbian