EŞZAMANSIZ DANIŞMANLIK SİSTEMİNDE ÖĞRENİCİ MESAJLARININ İNCELENMESİ
THE ANALYSIS OF LEARNERS’ MESSAGES IN ASYNCHRONIZED CONSULTANCY SYSTEM

Summary/Abstract: Open and distance learning programs have been widely used recently. These programs provide learners with flexible, effective and learner-centered learning environments. Especially in language learning, very productive results are obtained. However, when planning these programs, it is also possible for the user to think about content and hardware, etc. need to prepare. In this study, it is aimed to determine the aims of primary and intermediate distance Turkish learners to use asynchronous teaching environment and to classify and examine the contents of messages in the system. For this purpose, the contents of the learner message included in the asynchronous consultancy system of the Distance Turkish Teaching Certificate Program were analyzed. The study sought to answer the following questions: 1. What are the aims of learners to use the asynchronous counseling system? 2. What is the distribution of the message contents of the learners? 3. Do the objectives of the learners use the asynchronous counseling system and the distribution of the message contents differ according to the level? Data were collected from the messages in the asynchronous consultancy system in Turkish Certificate Program (TSP) of Turkish learners at A1, A2 and B1 levels as foreign languages. A total of 429 messages were examined, 164 at A1 level, 45 at A2 level, 131 at B1 and 89 at B2 level. By reading the messages one by one, the aims of the learners to use the system were determined and the contents of the messages were analyzed and determined. As a result of the findings, main and sub-headings were created and classified. Learners system; to ask questions, to express the problem, to check the information, to respond, to wish success, to upload homework, to ask for help, to make an experiment, to make suggestions, to ask permission, to use feedback and to share the Internet address. Maximum intended use; to ask questions (40%). Language-related questions, counseling-related questions, homework-related questions, exam-related questions, system-related questions; technical problem, internet problem, system problem, e-course problem; checking language knowledge; It was seen that there were message contents such as reply to friend, feedback about homework, internet address or resource sharing. It was found that the most distribution was in grammar questions. The aims of the students to use the system and the distribution of the message contents vary according to the levels. It is thought that this study will contribute to what needs to be paid attention when preparing open and distance education programs.

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