What is Open Data and How to Benefit from It
What is Open Data and How to Benefit from It

Summary/Abstract: Purpose/Thesis: The aim of this paper is to introduce the concept that Open Data and Open APIs provided by Communication Service Providers integrated in one end-user-oriented application may considerably improve the process of communication between people and institutions. Approach/Methods: Open Data is one of the key elements of the broad Internet ecosystem; other elements, such as open interfaces, open source, API, etc., are the assets that make the Internet environment robust, scalable, and extendable. The paper, based on the case study analysis, presents selected applications integrating the communication enablers in the form of Open APIs and Open Data sources. Results and conclusion: The combination of Open Data and functions provided by telecommu­nications operators in the form of Open APIs significantly improves and facilitates the processes of communication between people and institutions. Originality/Value: The author proposes to integrate Open Data with real time communication func­tions provided by Communication Service Providers in the form of Open APIs. Open Data and Open APIs are effective tools to create user-made environments that are convergent and coherent from the application source code point of view.

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