AHP ve TOPSIS Yöntemleri Kullanılarak Motorlu Kurye Seçimi: İlaç Sektöründe Bir Uygulama
Motorized Courier Selection Using AHP and TOPSIS Methods: An Application in Pharmaceutical Sector

Summary/Abstract: Timely, fast and reliable delivery of medicines from pharmaceutical warehouse to pharmacies is important for both parties. The aim of this study is to use AHP and TOPSIS methods to select the most suitable motorized courier for a pharmaceutical warehouse operating in the pharmaceutical sector. As a decision maker a specialist opinion was consulted who was responsible for the firm's personnel selection. Literature review and as a result of interviews conducted with the firm's personnel manager were defined five main criteria (technical competence, physical competence, social competence, professional competence and personal characteristics) and subcriteria. Weights of the main and subcriteria were determined using the AHP method. Motorized courier candidates were ranked separately using AHP and TOPSIS methods. Analysis results showed that the most and least important criteria for motorized courier selection were technical competence and social competence, respectively and “Courier 3” is the most suitable candidate according to both methods.

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