Reengineering of the Communicative Policies for China Tourists in Bulgaria Cover Image

Реинженеринг на комуникативни политики за китайски туристи в България
Reengineering of the Communicative Policies for China Tourists in Bulgaria

Author(s): Yana Shishkova
Subject(s): Economy, Tourism
Published by: Великотърновски университет „Св. св. Кирил и Методий”
Keywords: Reengineering; communication policies; Chinese tourists

Summary/Abstract: This article examines the reengineering of communication policies for Chinese tourists in Bulgaria, covering factors related to economic realities and typological similarities from antiquity. The survey shows that a policy should be devised according to the profile and opportunities of tourists, their profession and preferences. A number of areas are emerging in which further research should be conducted on how to respond to expectations and demands, and a model for continuous improvement of communication policies is proposed.