KOMPETENCIJE SOCIJALNIH RADNIKA U RADU SA STARIJIM OSOBAMA
SOCIAL WORKERS COMPETENCIES IN WORKING WITH THE ELDERLY

Summary/Abstract: Professional competences as important individual resources,constitute the set of knowledge, abilities and skills possessed by social workers in direct work with the social work clients. It seems particularly important to highlight the issue of professional competencies in working with the elderly due to the pervasive trend of the emergence of a large number of institutions for the elderly. In addition to personal development,the development of the professional competencies of social workers has a direct impact on the quality of support provided to the elderly, as well as on the success of the overall institution business. Personality traits, abilities,knowledge and skills can be of particular importance for the quality of services provided by social workers in nursing homes. Their education and professionalism are often the basis for measuring the quality of services in the institutions for the elderly.Bosnia and Herzegovina, as a country in the process of joining the European Union, has a need and obligation to develop the professional competencies of direct service providers in all fields, especially those working with the elderly. For this reason, the European Framework of Core Competencies for Health and Social Care Providers, which outlines the basic directions for developing the professional competences of service providers for the elderly, is particularly important. The underlying ideas presented in this document can serve as a basis for planning the development of professional competences of all professionals in the field of social care for the elderly, especially social workers. This paper primarily focuses on social workers, especially those providing care and support for the elderly,whose competencies need to be further strengthened, both through regular education of social workers and through the systematic and continuous support of staff in institutions themselves.

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