Transformacja cyfrowa podmiotów gospodarczych w konkurencyjnym środowisku
Digital transformation of business entities in competitive environment

Summary/Abstract: The global economy evolves into a “knowledge-based economy”, where market success ofenterprises more and more depends on efficient knowledge management, that is on acquisition,generation, distribution and application of knowledge within organizations. The strategically importantnature of knowledge results firstly from the fact that it is harder to imitate and substitute whencompared with material resources, and secondly from the fact that it is more flexible, i.e. more usefulfor the creation or improvement of various elements of the enterprise’s offer. This applies in particularto the issues of knowledge management in economic organizations, which can be analysedin the area of organizational structures, business processes, personnel, organizational structure aswell as ICT that supports management. The objective of this article is to discuss organizational andtechnological aspects within the modern knowledge management using ICT called SMAC (Social,Mobility, Analytics, Cloud), being at present the canon of ICT support in this respect. The analysishas been illustrated with findings of research carried out by the author in 2014–2017 in selectedSMEs from Mazowieckie and Wielkopolskie provinces.

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